San Clemente's Favorite Pet Groomer. since 2006
At ufuria, we are a family-owned and operated company that is dedicated to providing the ultimate experience to people and their pets with respect to professional pet care services. Our mission is to provide a safe, comfortable, and enjoyable environment for our furry friends while their owners are away. We understand the importance of trust and the anxiety that comes with leaving our beloved pets behind. That's why we strive to provide exceptional care and attention to every pet that walks through our doors.
Our Story
Our journey began in September 2003, when Irwin Myland started Spoiled Silly Pet Sitting Services & More, an in-home pet sitting and dog walking business. With the support of his wife, Soo, and their German Shepherd mix, Lucky, by his side, Irwin operated and grew the business by pounding the pavement, one foot/paw at a time. Over the years, Irwin's dedication, strong work ethic, and uniquely intuitive manner of caring for animal companions gained popularity with people and pets throughout the Inland Empire.
In 2009, Soo, a trusts & estates and business transactions attorney, decided to take a leap of faith and literally let her practice go to the dogs; she left her firm to join Irwin in the expansion of Spoiled Silly Pets. A year later, they launched ufuria, a multi-service pet care company. Our furry family, which includes Lucky, a German Shepherd mix; Roxy, a pit bull mix; Aidan, aka Lil' Man, a westie; and Lola, a toy poodle, brings joy and inspiration to our daily lives.
Our Philosophy
At ufuria, we believe that every pet deserves love, care, and attention. We are not only pet care professionals, but we are also a dedicated collective of pet owners and animal lovers. Our company "furlosophy" is based upon the age-old maxim of the Golden Rule: Do unto others as you would have them do unto you. We strive to provide top-notch services that meet the unique needs of each pet, while also supporting local businesses and shelters.
Our Services
We offer a range of services designed to make your time away from your furry family members a pleasant experience for all. Our services include:
- Boarding: We provide a comfortable and safe environment for your pet, with activities that promote mental, emotional, and physical well-being.
- Daycare: Our activity-based daycare philosophy promotes socialization, exercise, training, and grooming for pets.
- Grooming & Salon: Our professionally trained groomers and stylists offer a range of services, from baths and haircuts to nail trimming and pedicures.
- Pet Sitting: Our in-home pet sitting services allow your pet to stay in the comfort of their own home while you're away.
- Retail: We offer a range of pet-related products and accessories in our retail store.
Community Involvement
At ufuria, we believe in giving back to the community. We partner with local shelters and rescue organizations to increase successful dog and cat adoptions into forever homes. We also support local businesses and participate in pet-related events to promote the welfare of animals.
Accommodation and Pricing Issues
One reviewer had a negative experience with the owner of Ufuria, citing poor communication and a lack of transparency regarding pricing. The reviewer felt misled about the cost of boarding their dogs and was shocked by the total bill of $700.
Customer Service Issues
The same reviewer had a dispute with the owner, who they found to be unempathetic and unwilling to work with them to resolve the issue. The owner was described as rude, arrogant, and unprofessional.
Positive Experiences
In contrast, many reviewers had positive experiences with Ufuria, praising the staff for their kindness, professionalism, and attention to their dogs' needs. Several reviewers mentioned that their dogs are always excited to go to Ufuria and that the staff takes great care of them.
Staff Interaction and Care
Multiple reviewers praised the staff for their welcoming and professional demeanor, noting that they take the time to greet their dogs by name and provide them with individualized attention. Several reviewers mentioned that their dogs have improved socialization and confidence thanks to Ufuria's care.
Special Needs and Medication
Some reviewers praised Ufuria's ability to accommodate special needs, such as medication and anxiety issues, and provide extra TLC to their dogs.
Be the first to review Ufuria.
Write a Review
