Compassionate Care for Your Furry Friend
At Alta Rancho Pet & Bird Hospital, we are dedicated to providing exceptional veterinary care to pets in Rancho Cucamonga, CA, and the surrounding areas. Our team of experienced veterinarians, led by Dr. Reid Shufer and Dr. Kathy Henderson, has been serving the community since 1975. With a combined expertise of over 48 years, we are equipped to address even the most challenging cases. Our state-of-the-art facility is equipped with cutting-edge technology, providing a wide range of medical services, including surgical services, cardiology, internal medicine, laser therapy, oncology, and wellness programs.
Our Mission and Vision
Our mission is to provide a full range of the highest quality veterinary medical services, tailored to the unique needs of each pet. We strive to build long-term relationships with our clients, founded on trust, compassion, and excellent customer service. Our vision is to be the leader in compassionate, experienced veterinary care and excellent customer service in the Inland Empire.
Our Services
We offer a comprehensive range of services, designed to promote the overall health and well-being of your pet. From routine check-ups and vaccinations to complex surgical procedures, our team of experts is dedicated to providing personalized care for your furry friend. Our services include:
- Surgical Services
- Cardiology
- Internal Medicine
- Laser Therapy
- Oncology
- Wellness Programs
- Boarding and Medical Services
- Dental Care
Our Team
Our team of experienced veterinarians, veterinary technicians, and support staff are passionate about providing exceptional care for your pets. We understand the importance of building trust and establishing a strong bond between you, your pet, and our team. Our staff is dedicated to providing a warm, welcoming environment, ensuring that your pet feels comfortable and relaxed during each visit.
Testimonials
Don't just take our word for it! Our clients have shared their experiences with us, and we're proud to share them with you. From praising our compassionate care to expressing gratitude for our expertise, our clients' testimonials speak for themselves.
Overall Experience
The overall experience at Alta Rancho Pet and Bird Hospital is primarily positive, with many reviewers praising the hospital's staff, doctors, and facilities.
Positive Reviews
The hospital's staff, including the front desk receptionists, veterinarians, and technicians, were consistently praised for their kindness, care, and professionalism. Many reviewers appreciated the hospital's prompt communication, thorough explanations of treatment options, and willingness to accommodate emergency appointments.
Several reviewers credited the hospital's veterinarians, particularly Dr. Shufer and Dr. Henderson, with saving their pets' lives or providing exceptional care. Others appreciated the hospital's state-of-the-art facilities and equipment.
Negative Reviews
A few reviewers had negative experiences at the hospital, citing issues with communication, billing, and the treatment of exotic pets. Some reviewers felt that the hospital's staff was dishonest or uncaring, and that they were more concerned with making money than providing quality care.
Specifically, one reviewer was dissatisfied with the hospital's cremation services, claiming that they did not receive the ashes and paw prints they had paid for. Another reviewer was unhappy with the hospital's treatment of their exotic pet, feeling that the veterinarians were not knowledgeable or caring.
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