At East Lake Veterinary Hospital, we've been devoted to helping pets and their families since 1993. As a multi-faceted organization, we've been a part of the community for nearly three decades, providing a wide array of veterinary services. Our mission statement is simple: "Wags, Purrs, Smiles". We believe that if a dog's tail is wagging or a cat is purring, that says the pet is happy and feeling well. "Smiles" are our goal too, because we're not happy unless our clients are happy too.
As a team, we understand that every visit should be better than the last, so much so that your pet is excited to come back next time! We have deeply bonded relationships with our clients, and our work together is a partnership to ensure that pets receive the care they need and deserve. We also understand that our clients have unique needs too.
Our Services
Our comprehensive range of services includes annual vaccines, wellness medical care, urgent care, surgical care, pet diagnostics, and special care. We believe that urgent matters and emergencies happen when you least expect it, and we're here to help. Our urgent care and surgical team brings extensive experience in caring for a variety of species and performing many surgeries not routinely available in general practice. Additionally, we provide and process diagnostic evaluations without the need for a doctor visit, with fast results!
Urgent Care and Surgical Care
Our team understands that life is unpredictable, and unexpected issues can arise. That's why we're here to provide expert care whenever you need it, 24/7. Our experienced team of veterinarians and technicians are dedicated to providing compassionate and skilled care for your pet.
East Lake Cat Care Center
Our Cat Care Center is a completely dog-free facility that caters to everything 'Cat'. During a visit, it provides a calm and quiet environment, from our "home away from home" bedroom lodging suites to comprehensive medical, surgical, and urgent care. Our Cat Care Center is the kind of place cat lovers dream about! Learn more at www.eastlakecatcarecenter.com.
East Lake Pet Orphanage
Our Pet Orphanage is a haven for pets in need. We take in abandoned, abused, and neglected animals, giving them a second chance at a happy life. Learn more at www.eastlakepetorphanage.com.
Career Opportunities
At East Lake, we believe that a passionate calling brings us together as a circle of loyal and devoted caregivers, working in the best profession on earth. We offer satisfying careers where no day is ever boring. We live in and are part of our community, guided by high standards and ethics, and we enrich the lives of pets and people. Our enthusiasm for the work we do makes us great!
East Lake Events & Continuing Education Center
East Lake provides continuing education and community events. We also serve as a teaching hospital, working with 48 accredited AVMA veterinary hospitals in the U.S. and abroad, providing the latest in veterinary education to tomorrow's veterinarians and healthcare providers. See what's happening by viewing our East Lake Calendar.
Locations
Our main locations are:
- 10040 Shoreview Rd, Dallas, TX 75238
- 214-342-3100
- Open 7 days a week from 7a - 9p
- 24H Care
- www.eastlakeveterinaryhospital.com
East Lake Cat Care Center
- 10040 Shoreview Rd, Dallas, TX 75238
- 214-342-CATS (2287)
- Open 7 days a week from 7a - 9p
- 24H Care
- www.eastlakecatcarecenter.com
East Lake Veterinary Hospital at Center Ranch
- 3771 FM 811, Centerville, TX 75833
- (903) 536-2424
- Learn more at www.elvhcenterranch.com
Positive Experience
East Lake Veterinary Hospital and Pet Orphanage has received numerous glowing reviews from satisfied clients. The staff is often praised for their exceptional care, patience, and kindness towards pets. Many reviewers have complimented the hospital's gorgeous old house location, which offers a calming atmosphere. The veterinarians, particularly Dr. Miller and Dr. Fling, are commended for their expertise, dedication, and ability to explain pet conditions and answer questions. The hospital's extended hours and willingness to accommodate short notice appointments are also appreciated.
Negative Experience
However, one reviewer had a disappointing experience with the hospital's lack of communication regarding their pet's test results. The reviewer brought in a 5-month-old puppy with an intestinal infection, but the hospital failed to notify them of the positive test result. The reviewer only discovered the infection 30 days later when they returned for a booster shot. The lack of communication from the vet tech, veterinarian, and even the billing staff was seen as egregious and unacceptable.
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