Business Details
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Your Trusted Pet Resort in Hadley, MA
We are lifelong dog and cat parents who identified a need for a high-end, safe environment where pets can play, train, and stay. Our custom-built facility prioritizes your pet's comfort, safety, and happiness through dedicated playrooms, advanced air purification systems, and temperature-controlled spaces. With over a decade of combined experience in animal care, our team provides 100% supervision during indoor/outdoor activities, personalized grooming services, and specialized training programs.We maintain strict health protocols including vaccination requirements and temperament assessments to ensure all pets receive premium care. Our 5x5 boarding suites feature triple-insulated floors, while our 5,700 sq ft play areas include K-9 turf surfaces and shaded wading pools. We serve Western Massachusetts with 24/7 staff availability and camera-monitored facilities.
Services
Dog Daycare
Dog Grooming
Dog Boarding
Birthday Pawties
Dog Training
Cat Boarding
Obedience Training
Service Dog Training
Puppy Classes
Pet Grooming
Highlights and features
- 24/7 staff supervision in all play areas with camera monitoring
- Custom-built facility with temperature-controlled indoor/outdoor playrooms
- Trained handlers assess dog temperament for safe socialization
- Specialized care for both dogs and cats with dedicated spaces
- Veteran team with decades of combined animal care experience
What people say
Loves going here
Clean and welcoming
Excited to come
Tail-wagging good time
Professional staff
Services
Dog Daycare
Our 5,700 sq ft facility features three indoor/outdoor playrooms with K-9 turf surfaces and shaded wading pools. Dogs receive 100% supervision from trained handlers while socializing with similar-temperament pets. Temperature-controlled environments ensure year-round comfort during play sessions.
Dog Boarding
Spacious 5x5 suites with triple-insulated floors provide comfortable overnight stays. Includes daily daycare access and 24/7 staff monitoring. Special accommodations available for pets with medical needs or specific temperament requirements through individualized care plans.
Dog Grooming
Full-service grooming includes baths, haircuts, nail trimming, and ear cleaning using premium products. Specialized treatments like de-shedding and flea baths available. Experienced groomers provide stress-free sessions with music therapy and positive reinforcement techniques.
Dog Training
Offers obedience classes, service dog training, and board-and-train programs. Certified trainers use positive reinforcement methods for basic commands through advanced off-leash reliability. Specialized programs for emotional support animals and AKC certifications available.
Birthday Pawties
Custom dog birthday celebrations include themed decorations, party favors, and supervised play sessions. Packages accommodate up to eight dogs with professional photography services. Requires two-week advance booking and includes handler supervision throughout the event.
People
Chris Pratt
Owner
Western Massachusetts native with lifelong animal care experience. Certified in animal CPR, she oversees daily operations and staff training. Prioritizes pet safety through rigorous handler education programs and facility design innovations.
Ron
Lead Trainer
Veteran dog trainer with decade of service dog experience. Specializes in positive reinforcement techniques and behavioral assessments. Mentors staff on canine psychology and adaptive training methods for special needs dogs.
Questions
What health requirements must pets meet?
Dogs need current rabies, distemper/parvo, and bordetella vaccinations. Must be flea/tick treated during season and spayed/neutered if over 12 months old.
Do you accept aggressive dogs?
Yes with disclosure. Dog-aggressive pets require separate care at $31/day. Human-aggressive dogs cannot be accepted for safety reasons.
How does the daycare evaluation work?
New dogs get temperament assessments on Sundays. Includes 5-10 minute introduction followed by supervised playgroup integration with staff monitoring.
What boarding amenities are available?
5x5 suites with triple-insulated floors, 24/7 air purification, and included daily daycare. Special accommodations for pets with medical needs available.
Are grooming appointments required?
Walk-ins accepted but appointments recommended. Grooming prices vary based on breed, coat condition, and service complexity with no hidden fees.
How do training programs work?
Offers private lessons, group classes, and board-and-train programs. Programs range from basic obedience to advanced service dog training with AKC certification options available.
