Business Details
Your Trusted Pet Store for All Needs
At Pet Valu, we understand that your pet is part of the family because we are devoted pet lovers too. With over 40 years of experience, we provide pets with everything they need to live healthy, happy, and active lives. Our friendly neighborhood stores offer a great selection of pet food, treats, toys, and accessories, along with specially trained Animal Care Experts to help you find the best nutrition and products for your pets. Many of our stores are locally owned and operated, making us the largest small-format pet specialty retailer in the world. We are deeply committed to giving back, having raised over $17 million for local animal rescues and shelters over the past decade.Our services include grooming, adoption partnerships, and self-serve dog wash stations, all designed to enhance the bond between pets and their owners. We pride ourselves on offering exclusive, science-based pet food brands developed by our in-house nutritionists, alongside a wide range of innovative pet supplies to suit every budget. Our mission is to be your trusted partner in pet care, ensuring your pet's health, happiness, and well-being through every stage of life.
Services
Dog Wash
Pet Adoption
Pet Grooming
Frozen Raw Food
Pet Supplies
AutoShip Orders
Your Rewards Program
In-Store Services
Pet Nutrition Advice
Animal Care Experts
Highlights and features
- We have over 40 years of experience in pet care and nutrition.
- Our stores are locally owned and operated across Canada.
- We partner with local rescues to find forever homes for pets.
- Our self-serve dog wash stations offer convenience and affordability.
- We provide expert grooming services in full-service salons.
What people say
Great dog wash facilities
Professional grooming staff
Excellent adoption program
Knowledgeable animal care experts
Convenient store locations
Services
Pet Grooming
Our full-service grooming salons provide professional pet grooming with personalized care. Services include shampooing, haircuts, nail trimming, ear cleaning, and teeth brushing. Our experienced groomers ensure your pet looks and feels great while maintaining their health and comfort.
Dog Wash
Our self-serve dog wash stations offer a convenient, affordable way to bathe your pet. Facilities include shampoo, conditioner, towels, aprons, and high-velocity dryers. The $15 fee covers all supplies and equipment needed for a thorough cleaning experience for dogs of all sizes.
Pet Adoption
We partner with local rescues and shelters to facilitate pet adoptions in our stores. Our adoption program helps find forever homes for cats and dogs through in-store adoption areas and special adoption events held throughout the year.
Frozen Raw Food
We offer frozen raw food options for pets in many locations. This biologically appropriate diet option provides complete nutrition through raw food formulations that meet the specific dietary needs of dogs and cats.
AutoShip Orders
Our AutoShip program delivers pet essentials automatically on your preferred schedule. Customers receive 5-10% discounts on recurring orders and can customize delivery frequency, skip orders, or change products as needed.
Questions
What services are available at Pet Valu stores?
We offer pet grooming, self-serve dog wash stations, adoption services, frozen raw food, and expert pet nutrition advice across our 600+ Canadian locations.
Do I need an appointment for the dog wash?
No appointment is needed for our self-serve dog wash, which operates on a first-come, first-served basis. Some busy locations may have wait times.
What are the vaccination requirements for services?
Pets must be current on rabies vaccinations with proof provided. We require 48 hours between vaccination and service use for safety.
How does the Your Rewards program work?
Our free loyalty program offers 5% off cases of select food, frequent buyer rewards, and a free dog wash after every 4 purchases at participating locations.
Can I adopt a pet from Pet Valu?
Yes, we partner with local rescues to offer cat and dog adoptions in many stores. Check our website for adoption events and available pets in your area.
What payment methods are accepted?
We accept Visa, Mastercard, and American Express for in-store and online purchases. Gift cards are available for in-store use only.
