Your partner in providing the finest care for your furry friends
For over 30 years, we have been dedicated to providing the highest quality veterinary care to the pets of Livingston County and surrounding areas. Our family-owned and operated hospital is committed to offering a wide range of services to meet the changing needs of our patients and their owners.
Our Services
At Towne & Country Animal Hospital, we pride ourselves on providing comprehensive veterinary care to our patients. Our services include:
- Routine Pet Care: Regular vaccinations, health checks, and preventative care to keep your pet healthy and happy.
- Emergency Services: We're always here for you and your pet in the event of an emergency. Our skilled team is trained to handle urgent and critical cases.
- Therapy Laser: Our therapy laser is a non-invasive and pain-free treatment used to alleviate pain and inflammation in your pet.
- Surgery: Our experienced veterinarians and surgical team perform a wide range of surgeries, from routine procedures to complex operations.
- Diagnostic Testing: We utilize the latest technology and equipment to diagnose and treat a variety of medical conditions.
- Physical and Rehabilitation Therapy: Our physical therapy program helps your pet recover from surgery or injury, and maintain optimal health.
Meet Our Team
Our team of veterinarians, including Dr. Kristine Gerster, Dr. Kurt Gerster, Dr. Natasha Lubinski, Dr. Aaron Perkins, Dr. Shannon Williams, Dr. Sarah Hage, Dr. Kaitlyn Pirochta, and Dr. Jennifer Whitney, are highly trained and dedicated to providing exceptional patient care.
Our History
Towne & Country Animal Hospital was founded in 1994 by Dr. Kristine Gerster and Dr. Kurt Gerster. Over the years, we have expanded our services and staff to better serve our patients and their owners. In 2004, we moved to our current location, which allows us to provide a wider range of services and a more comfortable experience for our patients.
Contact Us
If you have any questions or concerns about your pet's health or would like to schedule an appointment, please don't hesitate to contact us.
office Hours
Brighton Office:
- Monday: 7:00 am-9:00 pm
- Tuesday: 7:00 am-9:00 pm
- Wednesday: 7:00 am-9:00 pm
- Thursday: 7:00 am-9:00 pm
- Friday: 7:00 am-9:00 pm
- Saturday: 9:00 am-7:00 pm
- Sunday: 9:00 am-7:00 pm
Hartland Office:
- Monday: 9:00 am-5:00 pm
- Tuesday: 9:00 am-5:00 pm
- Wednesday: Closed
- Thursday: 9:00 am-5:00 pm
- Friday: 9:00 am-5:00 pm
- Saturday: Closed
- Sunday: Closed
Poor Communication and Care
The majority of reviewers experienced poor communication and care from the veterinary clinic. They reported being left waiting for long periods of time, receiving incorrect diagnoses, and being charged high prices for unnecessary treatments.
Impersonal and Money-Oriented
Many reviewers felt that the clinic was impersonal and only cared about making money. They reported feeling rushed and not being treated with compassion or understanding.
Unprofessional Staff
Several reviewers reported encountering unprofessional staff, including those who were rude, dismissive, and uncaring. They mentioned examples of staff playing explicit music, gossiping, and displaying a lack of empathy towards patients and their pets.
Positive Experience
However, one reviewer had a positive experience with a female doctor who was knowledgeable and nice. They also appreciated the sympathy card and cremation services provided by the clinic.
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