Where pets' health and happiness meet!
At Raintree Pet Resort & Medical Center, we recognize the precious bond you share with your animal companion. Whether furry, feathered, or covered in scales, that special little creature has found a way into your heart and become a part of who you are. As your trusted Scottsdale and Phoenix area vet, we are honored to partner with you in managing your pet's lifelong health and wellness.
Our Services
Our comprehensive system of care combines exceptional veterinary services with the fun and pampering of a world-class pet resort. Our services include comprehensive medical, dental, diagnostic, and surgical care, as well as world-class boarding in our state-of-the-art pet resort. We offer a wide range of services, including wellness and vaccinations, diagnostics, dentistry, surgery, laser therapy, bird and exotic pet care, doggie daycare, and pet boarding.
Our Philosophy
At Raintree Pet Resort & Medical Center, we strive to partner with our families to provide for their pet's exceptional health and wellness by creating a fun-filled, educational, and welcoming environment. Our team philosophy is to uphold the highest standards in veterinary medicine and customer service to our clients and patients, and to treat their pets as if they were our own valued family members.
Meet Connected Care
Our pet care team is always in sync. We're talking, listening, and caring, together. We work as one to make sure your pet always gets the care she needs, so you don't need to worry. Meet Connected Care, our pet-focused, team-based approach to veterinary care.
Overall Experience
The majority of reviewers had a positive experience at Raintree Pet Resort and Veterinary Center. Many praised the staff, doctors, and vet techs for their kindness, compassion, and professionalism. They appreciated the attention to detail, the way the staff made them feel comfortable, and the exceptional care provided to their pets.
Positive Aspects
- Excellent customer service and communication
- Compassionate and caring staff
- Professional and knowledgeable doctors and vet techs
- Clean and well-maintained facilities
- Ability to accommodate special needs and requests
- Quick response and resolution to emergencies
Negative Aspects
- Long wait times and disorganization at the front desk
- Upselling and pushy sales tactics
- Lack of transparency in pricing and services
- Inconsistencies in communication and follow-up
- Unprofessional behavior from some staff members
Specific Services
- Many reviewers praised the veterinary care and medical attention provided by the doctors and vet techs.
- The boarding and daycare services received mixed reviews, with some owners reporting excellent care and others expressing disappointment.
- The cremation services received high praise for their compassion and attention to detail.
