Business Details
16 Years
experience
Emergency
services
Your Trusted Pet Care Partner in Delaware County
Five Paws was founded in 2010 by Jenn Hardy, a lifelong animal lover and dedicated pet owner. Our mission is to provide exceptional care for pets while offering peace of mind to their families. We specialize in daily dog walks, cat visits, and overnight stays, tailoring services to meet individual needs. Our team of experienced professionals is carefully selected for their passion and reliability, ensuring pets receive personalized attention. We utilize a GPS-enabled tracking system and secure keyless access options to enhance service quality and client safety. With over 14 years of experience, we maintain a proven track record of dependable service, supported by client testimonials and industry certifications.Our commitment to continuous improvement drives us to innovate in pet care delivery. We operate 24/7 to accommodate diverse schedules, offering flexible booking options through a user-friendly online platform. Transparency in operations and communication is central to our approach, with visit updates and photos provided after every service. Our dedication to ethical standards is reflected in our insured and bonded status, ensuring accountability to clients and animals alike.
Services
Daily Dog Walks
Cat Visits
Overnight Stays
Potty Breaks
Extended Visits
GPS Tracking
Keyless Access
Online Scheduling
Visit Updates
Pet Medication
Details
- Year established: 2010
Highlights and features
- We have 14+ years of proven experience in professional pet care services.
- Our GPS-enabled tracking system ensures visit accountability and reliability.
- We maintain rigorous hiring standards selecting only passionate, reliable caretakers.
- Secure keyless access options protect client home security while enabling efficient service.
- 24/7 availability accommodates emergency needs and unconventional schedules.
Services
Daily Dog Walks
Our 30-minute dog walks include playtime and potty breaks tailored to each pet's needs. Sitters provide personalized attention while maintaining consistent schedules. Clients receive photo updates and notes after every visit.
Cat Visits
30-minute visits include feeding, litter box cleaning, and playtime for up to three cats. Sitters follow specific care instructions for medications and preferences. Clients receive detailed visit reports with photos.
Overnight Stays
12-hour stays include evening and morning visits with extended playtime. Sitters provide continuous companionship while maintaining pets' routines. Security features include GPS tracking and keyless access systems.
GPS Tracking
Real-time location tracking ensures visit accountability. Sitters check-in upon arrival and check-out after service completion. Office staff receives immediate alerts for any schedule discrepancies.
Keyless Access
Realtor-style lockboxes provide secure key storage with 4-digit access codes. Clients maintain control over home access while enabling efficient service delivery. Backup keys stored in company safe for emergencies.
People
Jenn Hardy
Founder
Founded Five Paws in 2010 after corporate career transition. Balances family life with business operations while maintaining hands-on involvement in caretaker selection and service quality oversight.
Jason
Field Manager
Eight-year team member with extensive animal experience including exotic pets. Oversees daily operations and service delivery standards while managing client relationships and sitter performance.
Maddie
Team Lead
Animal advocate with lifelong pet care experience. Specializes in creating customized care plans while ensuring consistent service quality across client assignments and pet types.
Leanne
Team Lead
Nine-year rescue industry professional with expertise in animal advocacy. Brings shelter experience to private pet care services while maintaining focus on compassionate, individualized attention.
Emily
Senior Sitter
Six-year team member with three personal dogs. Combines professional experience with personal passion for animal welfare while maintaining consistent five-star service ratings from clients.
Questions
What pet care services do you offer?
We provide daily dog walks, cat visits, overnight stays, potty breaks, and extended visits with GPS tracking and secure keyless access options.
How do you ensure home security during visits?
We use GPS tracking for all visits and offer realtor-style lockboxes for secure key storage with 4-digit access codes managed through our scheduling system.
What payment methods are accepted?
We accept credit cards, checks, and cash payments with flexible billing options available through our online scheduling platform.
Are services available outside regular business hours?
Yes, we provide 24/7 pet care services including late-night, early-morning, and weekend visits to accommodate all client needs.
How are pet sitters selected and trained?
Our rigorous selection process identifies passionate, reliable caretakers with proven animal experience. All staff receive ongoing training in pet safety and care protocols.
