Business Details
25 Years
experience
Emergency
services
Professional Pet Sitting Services in Phoenixville
Founded in 2001, Pet Nanny has grown into a trusted provider of professional in-home pet care services. Our mission is to offer peace of mind to pet owners through personalized care plans and a rigorous hiring process that ensures only the most qualified caregivers join our team. With over two decades of experience, we combine a deep understanding of pet behavior with a commitment to reliability, offering services ranging from dog walking to overnight house sitting.Our team undergoes extensive training, including pet first aid certification, to ensure every pet receives exceptional attention. We pride ourselves on building long-term relationships with both pets and their owners, treating every animal as part of our extended family.
Services
Dog Walking
Pet Sitting
House Sitting
Concierge Services
Kitty Care
Details
- Year established: 2001
Highlights and features
- We offer customized pet care plans tailored to individual needs.
- Our caregivers undergo rigorous screening and pet first aid training.
- We provide 24/7 availability for emergency and overnight care.
- We guarantee consistent communication with photo updates during visits.
- We follow a proprietary Peace of Mind Blueprint for reliability.
What people say
Excellent communication
Loved the pets
Peace of mind
Reliable service
Go above and beyond
Services
Dog Walking
Our dog walking service provides midday relief and exercise tailored to your pet's needs. Caregivers visit homes Monday-Friday between 11am-3pm for walks, playtime, or affection. Customizable durations include 15, 30, 45, or 60-minute visits to accommodate different schedules and energy levels.
Pet Sitting Visits
For overnight or extended absences, caregivers visit up to four times daily to feed, exercise, and comfort pets. Services include mail collection, trash removal, and plant watering at no extra charge. Visits occur no more than 12 hours apart to ensure consistent care.
House Sitting
This service combines pet care with home security through overnight stays. Includes a 30-minute morning visit, 30-minute evening visit, and 9-hour overnight stay. Ideal for pets needing companionship after dark while maintaining household safety.
Kitty & Small Animal
Specialized care for cats and small animals including feeding, litter box cleaning, and affectionate interaction. Caregivers provide 30-minute visits with optional 15, 45, or 60-minute durations. Additional home maintenance tasks included at no extra charge.
Concierge Services
Tailored solutions for unique pet care needs beyond standard offerings. Available for special requests like medication administration, grooming assistance, or specific dietary requirements. Pricing determined by individual service parameters and complexity.
People
Colleen Sedgwick
Owner
Founder of Pet Nanny, LLC since 2001. Specializes in personalized pet care solutions. Graduated from The Ohio State University with a Special Education degree. Former field hockey athlete and sorority member. Resides in Phoenixville with her family and two dogs.
Anna M
Pet Sitter
Certified pet first aid provider with 20+ years of dog ownership experience. Active community volunteer with local animal rescue organizations. Known for professionalism and attention to detail in pet care services.
Andrea C
Pet Sitter
Certified pet first aid provider with 24 years of Alaskan Malamute ownership experience. Former preschool teacher with strong customer service skills. Combines animal expertise with attention to client communication needs.
Caroline R
Pet Sitter
Certified pet first aid provider with Masters in Education. Combines teaching background with animal care expertise. Emphasizes reliability and clear communication in client interactions while caring for diverse pet types.
Cathy G
Pet Sitter
Certified pet first aid provider since 2012. 30-year corporate veteran with focus on client satisfaction. Resides in Wayne with family. Known for exceeding client expectations through personalized pet care approaches.
Questions
What pet care services do you offer?
We provide dog walking, pet sitting, house sitting, kitty/small animal care, and customized concierge services. All visits include home maintenance tasks like mail collection and plant watering.
How do you screen your caregivers?
All caregivers undergo background checks, pet first aid certification, and complete a two-part orientation. We verify references and ensure they meet our high standards for animal care expertise.
Can I request specific service times?
Dog walking visits occur between 11am-3pm Monday-Friday. Pet sitting visits can be scheduled up to four times daily with no more than 12 hours between overnight visits.
Do you care for exotic pets?
Yes, our Kitty & Small Animal service covers cats, rabbits, guinea pigs, birds, and other small pets. Caregivers receive specialized training for different species' unique needs.
What emergency services are available?
We offer 24/7 availability for urgent pet care needs. Our caregivers can administer medications, provide immediate vet assistance, and handle unexpected pet health issues during visits.
How do you ensure pet safety?
Caregivers follow strict protocols for secure pet handling. We maintain detailed care instructions for each pet and provide real-time updates with photos during every visit to ensure transparency.
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