Where pets come first, and leave feeling like royalty
At The Trimnasium, we are dedicated to providing top-notch dog grooming services in a warm and welcoming environment. Our team of experienced professionals, led by Joanne Crawshaw, has been serving the Goleta community since 1999. We take pride in our ability to create a relaxed and enjoyable atmosphere for both pets and their owners, making the grooming experience a positive one for all. Many of our clients tell us that their pets love coming to visit us, and we're not surprised - we love their dogs just as much as they do!
Our Services
We offer a wide range of services to cater to the unique needs of your furry friend. From full-service bathing and grooming to therapeutic treatments, we use only the finest, eco-friendly products to ensure the health and well-being of your pet. Our state-of-the-art Hydrosurge Animal Bathing system provides a vigorous flow of warm bathing solution that penetrates through the coat for a thorough cleaning and relaxing massage to the skin. This unique system has been proven to remove loose hair, dead skin, fleas, and other debris, leaving your pet with the healthiest skin possible. We also offer customized trimming and styling, nail care, and other essential services to keep your pet looking and feeling their best.
Our Shop
Conveniently located in the heart of Goleta, our shop is easily accessible and features ample parking. We're open Tuesdays through Thursdays from 8:30 am to 3:00 pm, and often beyond as needed. You can reach us anytime to schedule an appointment or ask about our services. We also welcome walk-ins as our schedule permits. Our friendly, dog-loving staff is always happy to accommodate your pet's needs and answer any questions you may have.
Overview of Trimnasium's Reviews
Positive Feedback
- Caring Staff and Excellent Grooming Services: Many reviewers praised Trimnasium's staff for being caring, patient, and friendly towards their dogs. They also appreciated the excellent grooming services, including nail trims, baths, and haircuts.
- Professional and Supportive Team: Reviewers mentioned that the staff was professional, supportive, and attentive to their dogs' needs, making them feel comfortable and happy.
- Convenient Location and Efficient Service: Some reviewers appreciated the convenient location and efficient service, which made it easy for them to schedule appointments and get their dogs groomed quickly.
Negative Feedback
- Poor Customer Service and Discrimination: A few reviewers experienced poor customer service, including being turned away due to their dog's breed or being treated rudely. One reviewer felt discriminated against because of their dog's sweater.
- Hidden Fees and Disorganization: Some reviewers mentioned hidden fees and disorganization, which led to confusion and frustration.
- Attitude towards Dogs: One reviewer was disappointed to see the staff yelling at dogs and asked them to shut up, which made them uncomfortable and unhappy.
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