Business Details
28 Years
experience
Emergency
services
Trusted Pet Care Services in Manhattan
Founded in 1998 by Jane and Alan Stiner, our company emerged from a passion for animal welfare sparked by adopting a stray cat named Charlie. We transitioned from corporate careers to establish a professional pet care service built on three core principles: hiring only qualified and reliable caretakers, providing the same level of devotion to clients' pets as we give our own, and operating as a fully insured business with bonded employees.As active members of Pet Sitters International and the National Association of Professional Groomers, we serve 54 Manhattan neighborhoods with a dedicated team trained to address pets' unique needs, including medical conditions and behavioral requirements. Our commitment to excellence extends to rigorous staff vetting, ongoing training programs, and maintaining the highest industry standards through professional associations.
Services
Dog Walking
Cat Sitting
Pet Grooming
Overnight Care
Puppy Visits
Senior Pet Care
Medical Care Services
Play Sessions
Litter Box Maintenance
Home Visits
Details
- Year established: 1998
Highlights and features
- We have over 25 years of dedicated pet care experience since 1998
- All staff members are bonded and insured for client protection
- Customized care plans for pets with medical or behavioral needs
- 24/7 availability for emergency pet care services
- Comprehensive training program for professional pet caregivers
What people say
Extraordinarily good care
Outstanding and caring service
Unparalleled service
Top notch experience
Trust implicitly
Services
Dog Walking
Our individualized dog walking service ensures your pet receives tailored exercise and attention. Full-time professional walkers provide one-on-one visits with detailed behavioral feedback, accommodating special needs like puppy care or medical requirements. Each walk includes fresh water, cleaning, and customized playtime to maintain your dog's routine.
Cat Sitting
Professional cat sitting maintains your pet's daily routine with personalized attention. Our caregivers provide feeding, litter box maintenance, and interactive play sessions following owner specifications. Specialized care includes medication administration and environmental enrichment for senior cats or those with medical conditions, ensuring comfort in their familiar home environment.
Pet Grooming
Stress-free in-home grooming services for dogs and cats using professional-grade equipment. Certified groomers with industry affiliations provide breed-specific haircuts without sedatives, employing premium pet-safe products. Services include nail trimming, brushing, and hygiene maintenance performed by experts with decades of combined experience in Manhattan's pet care industry.
Overnight Care
In-home overnight pet care maintains stable routines for cats and dogs during owner absences. Trained caregivers provide continuous companionship, administering medications and monitoring health while maintaining household security. This service eliminates boarding stress through familiar environment maintenance with professional caregiver supervision throughout the night.
Puppy Visits
Specialized puppy care services for unvaccinated young dogs include socialization training and potty breaks. Our trained staff implements housebreaking routines while providing safe playtime and basic obedience instruction. This service supports early development needs while maintaining strict hygiene protocols to protect young pets' health during critical growth stages.
People
Jane Stiner
Co-Founder
Co-founded Pampered Pets in 1998 after adopting rescue cat Charlie. Transitioned from corporate management to establish Manhattan's premier pet care service. Focuses on staff training and quality control while maintaining industry-leading care standards through professional associations.
Alan Stiner
Co-Founder
Co-founder with 25+ years pet care experience. Previously corporate executive who shifted focus to animal welfare. Oversees operational systems and insurance protocols while ensuring consistent service delivery across Manhattan's 54 serviced neighborhoods through rigorous employee vetting processes.
Questions
Do you offer a complimentary meet and greet?
Yes, we provide free 20-30 minute consultations to introduce caregivers, discuss pet needs, and establish care protocols before service initiation.
Are your staff members insured and bonded?
All employees maintain bonding and liability insurance coverage with workman's compensation protection for your property and pet security.
Do you handle emergency pet situations?
Our 24/7 service includes emergency response for urgent pet care needs, with caregivers trained to contact veterinarians or building management when necessary.
What areas do you service?
We operate across Manhattan's 54 neighborhoods below 110th Street, providing consistent care within clients' home environments throughout the borough.
How do you handle special pet requirements?
Our staff receives specialized training for medical conditions, administering medications, and behavioral management to accommodate pets with unique needs.
Can I schedule last-minute visits?
Emergency visit requests are accommodated whenever possible through our flexible scheduling system and dedicated employee workforce.
