Compassionate care for your beloved pets
Located in Madison, Wisconsin, Hotel Sisal Cat Boarding is a boutique cat boarding facility that offers a safe, comfortable, and fun experience for your feline friend. Our goal is to provide a relaxing and enjoyable stay for your cat while you're away.
Our Services
At Hotel Sisal Cat Boarding, we understand that every cat is unique, with their own personality and preferences. That's why we offer a range of services to cater to your cat's individual needs. Our spacious rooms are designed to provide a comfortable and stimulating environment for your cat. Each room is equipped with climbing poles, shelves, hammocks, and enclosed spaces for sleeping. We also offer special lower mobility rooms for cats with special needs.
One of the key features of our facility is our 24/7 camera system. Using our exclusive camera system, you can check in on your cat at any time, giving you peace of mind while you're away. You can even take snapshots of your cat's activities throughout the day.
Frequently Asked Questions
We understand that boarding your cat for the first time can be nerve-wracking. That's why we've created a comprehensive FAQ section to answer all your questions. From vaccination requirements to special requests, we're here to help. Visit our FAQ section to learn more about our services and policies.
Booking and Reservations
Booking early is highly recommended, especially during peak holiday seasons. We recommend booking at least 4 weeks in advance for summer or spring break, and at least 2 months in advance for holidays. Check-ins and check-outs are handled by scheduled appointment times. Be sure to check your booking confirmation or upcoming stay email to verify your appointment time.
Additional Services
In addition to our standard boarding services, we offer a range of additional services, including medication administration, grooming, and light nail trimming. Our services are performed by a certified veterinary technician through Serenity Pet Care. Learn more about our additional services and how we can cater to your cat's specific needs.
Contact Us
Located at 6717 Odana Rd. Unit #9, Madison, WI 53719, Hotel Sisal Cat Boarding is easily accessible and convenient. You can reach us at 608-867-0839 or email us at info@hotelsisal.com. We're here to answer any questions you may have and ensure a smooth and enjoyable stay for your cat.
General Impression
The reviews are overwhelmingly positive, with every reviewer giving 5-star ratings. The common theme among the reviews is the exceptional care and attention provided by the staff at Hotel Sisal.
Staff and Care
The staff are frequently mentioned as being friendly, attentive, and caring. They take the time to understand the special needs of each cat and provide individualized care. Reviewers appreciate the staff's willingness to accommodate special requests and their prompt response to inquiries.
Facilities and Amenities
The facilities at Hotel Sisal are described as spacious, clean, and well-equipped. The 24/7 webcam system allows owners to check in on their cats at any time, providing peace of mind. The provision of toys, climbing shelves, and cozy spots makes the cats feel comfortable and at ease.
Communication and Flexibility
The staff at Hotel Sisal are praised for their excellent communication skills, responding quickly to emails and calls. They are also flexible with scheduling, accommodating changes in plans and providing refunds when necessary.
Overall Experience
Reviewers are extremely satisfied with their experience at Hotel Sisal, with many stating that they will return and recommend the facility to others. They appreciate the love and care provided to their cats, which makes them feel safe and comfortable leaving their pets in the staff's hands.
