Business Details
Your Trusted Pet Care Partner in Raleigh, NC
At pack&pride, we are a family-owned small business dedicated to providing exceptional pet care services across the Triangle region. With over 20 years of combined experience, our team of certified professionals offers personalized pet sitting, dog walking, and mobile grooming solutions tailored to meet the unique needs of each client. As members of the National Association of Professional Pet Sitters and fully insured providers, we prioritize reliability, safety, and transparency in every interaction.Our commitment to excellence is reflected in our 5-star ratings on Google and Yelp, as well as our recognition as IndyWeek's Best Pet Sitter in the Triangle for 2022 and Wake County's Best Dog Walker in 2023. We leverage advanced technology through the Time to Pet platform to ensure seamless communication and scheduling, while maintaining a client-centric approach that emphasizes fair pricing, flexibility, and unwavering dedication to pet and homeowner satisfaction.
Services
Pet Sitting
Dog Walking
Mobile Grooming
Concierge Service
Overnight Sitting
Live-in Sitting
Medication Administration
House Sitting
Pet Taxi
Emergency Visits
Highlights and features
- We offer over 20 years of combined experience in professional pet care.
- Our team is fully insured for your peace of mind.
- Award-winning service with 5-star ratings on Google and Yelp.
- Family-owned business providing personalized attention to each client.
- Extensive service area covering most of the Triangle region.
Associations and certifications
- National Association of Professional Pet Sitters
What people say
Affordable and go above and beyond
Perfect experience
Daily updates and pictures
Personal attention
Reliable and stress-free
Services
Pet Sitting
Our pet sitting service provides personalized care for dogs, cats, and small animals while owners are away. Services include feeding, administering oral medication, playtime, waste cleanup, and home security tasks like watering plants and collecting mail. Visits range from 10 to 60 minutes, with overnight and live-in options available. This service ensures pets remain comfortable in their familiar environment while homeowners enjoy peace of mind.
Dog Walking
Professional dog walking services offer leashed walks or yard play sessions to maintain your pet's health and socialization. Single-household walks last 1555 minutes, with options for weekday discounts and training-focused sessions. Our walkers prioritize safety and consistency, adhering to client-specified routines while accommodating scheduling flexibility. This service helps reduce behavioral issues caused by pent-up energy and provides essential exercise for active dogs.
Mobile Grooming
Full-service mobile grooming brings salon-quality care directly to your home. Services include bathing, blow-drying, nail trimming, ear cleaning, and coat clipping using climate-controlled vans equipped with professional tools. Technicians with 10+ years of experience handle most breeds, offering breed-specific cuts and specialized care for anxious or elderly dogs. This service eliminates transportation stress while ensuring personalized attention in a familiar setting.
Concierge Service
Our concierge service provides pet transportation for veterinary visits, grooming appointments, or errands requiring animal companionship. Technicians assist with loading/unloading pets and ensure safe transit using secure carriers. Additional support includes pet supply deliveries and medication pickups. This service caters to busy owners needing logistical assistance while maintaining their pet's routine care requirements.
Overnight Sitting
Overnight pet sitting maintains routine care while owners travel, with sitters residing in the home for extended periods. Live-in service includes feeding, exercise, medication administration, and home monitoring, with sitters permitted brief absences for errands. This service combines the benefits of in-home pet care with enhanced home security, ideal for extended trips requiring continuous presence.
People
Amanda Oliver
Co-Owner
Co-founder with 12 years of pet care experience, specializing in client relations and team management. Dedicated to maintaining high service standards while balancing family life with three daughters and two rescue beagles.
Alex Fowler
Co-Owner
Co-founder and operational director with 13 years in pet services. Focuses on quality control and business development. Shares Amanda's commitment to combining professional excellence with personal pet ownership experience.
Miranda Long
Director of Grooming
Certified groomer with 10 years of experience leading mobile grooming operations. Trained at Nanhall Pet Spa School, specializing in breed-specific cuts and anxious pet handling across the Triangle region.
Jason Knauss
Senior Groomer
Mobile groomer with 10 years of experience handling diverse breeds. Expertise in working with senior dogs and anxious animals, serving Raleigh, Cary, and surrounding areas with personalized grooming solutions.
Cyerra Banks
Pet Sitter
Certified pet care specialist serving Raleigh and Garner. Focuses on medication administration and special needs pet care, maintaining consistent routines while owners travel.
Questions
What types of pets do you care for?
We care for dogs, cats, rabbits, rodents, small mammals, fish, and birds. We generally do not sit reptiles or arachnids.
Do you offer housesitting without pets?
Yes, we provide housesitting services even if you don't have pets, including home security tasks like mail collection and light management.
Are your services available on holidays?
Yes, we operate year-round with holiday surcharges of $6–$20 per visit to compensate staff for working during major holidays.
How do you handle medication administration?
We administer oral medications in food or treats but do not provide forced medication administration like pilling or injections.
What payment methods do you accept?
We accept cash, credit cards, debit cards, and Venmo payments with automatic charging for clients with saved payment information.
Can I schedule recurring dog walks?
Yes, we offer discounted rates for regularly booked weekday walks and can accommodate recurring schedules through our Time to Pet platform.
