Business Details
16 Years
experience
Your Trusted Partner for Pet Care Services in Upper West Side
Founded in 2010, Wags West was born from our lifelong passion for animals and the inspiration of adopting our spirited Australian Cattle Dog mix, Boudreaux. We recognized that a tired dog truly is a happy dog, which led us to create a pet care service dedicated to providing safe, reliable, and personalized attention for dogs and cats on the Upper West Side. Our team consists of experienced professionals who undergo rigorous training in pet CPR, first aid, and dog behavior to ensure the highest standards of care. We prioritize one-on-one interactions, limiting group walks to three dogs at most, and offer tailored services for puppies and cats to meet individual needs. With over a decade of experience, weve built a reputation for hiring compassionate, skilled caregivers who treat every pet as their own.Our commitment to ongoing education and strict safety protocols ensures that pets receive both physical exercise and emotional enrichment during every visit. We serve neighborhoods including Lincoln Square, Riverside Blvd, and Morningside Heights, fostering trust through consistent communication and GPS tracking for client peace of mind. As a locally-based, family-owned business, we value relationships with our clients and their pets, striving to be the most dependable pet care provider in the community. Our dedication to quality has earned us loyal clients and recognition as the Upper West Sides favorite dog walking company. Whether through daily walks, puppy visits, or cat sitting, we remain focused on one principle: ensuring every pet feels safe, happy, and loved.
Services
Dog Walking
Cat Sitting
Puppy Visits
Private Walks
Group Walks
Details
- Year established: 2010
Highlights and features
- We offer over a decade of experience in personalized pet care on the Upper West Side.
- Our team undergoes rigorous training in pet CPR, first aid, and dog behavior.
- We limit group walks to three dogs for focused, safe attention.
- GPS tracking ensures transparency and peace of mind for cat and dog visits.
- Customized puppy programs address early training needs with expert guidance.
What people say
Outstanding Service
Happy pup
Personal care
Expertise
Peace of mind
Services
Dog Walking
Our dog walking service ensures pets receive daily exercise through neighborhood strolls or park hikes. Each walk includes fresh water, post-walk reports, and special requests. We prioritize individual attention, limiting group walks to three dogs. Clients appreciate the consistent care that leaves their pets happy and well-exercised.
Private Walks
Private walks offer dedicated attention for dogs preferring individual outings. Available in 30 or 45-minute sessions, these walks cater to pets needing focused interaction. While availability is limited during peak hours, this service ensures personalized engagement tailored to your dog's specific energy and temperament requirements.
Puppy Visits
Puppy visits address early training needs including potty training and leash basics. Our 30-minute sessions focus on socialization and obedience until puppies are ready for group walks. Certified caregivers reinforce training techniques while providing the gentle care essential for young dogs during their critical development phase.
Cat Visits
Cat visits include litter maintenance, feeding, and playtime tailored to each feline's personality. Our caregivers provide daily emails updating owners on their cat's well-being. Whether your kitty is playful or shy, we ensure they receive appropriate interaction and environmental enrichment during 15-30 minute visits.
Group Walks
Group walks allow dogs to socialize with compatible playmates while receiving professional supervision. Each session maintains a maximum of three dogs to ensure safety and attention. This service balances exercise with social development, helping pets build positive associations with other animals in a controlled environment.
People
Marixa
Co-Founder
Co-founder of Wags West since 2010, Marixa brings extensive pet care experience and a passion for animal welfare. She oversees team training and client relations, ensuring every pet receives compassionate, professional care aligned with the company's founding principles.
Michael
Co-Founder
As co-founder, Michael focuses on operational excellence and staff development at Wags West. His commitment to pet safety and behavior training has shaped the company's rigorous hiring process and continuing education programs for caregivers serving the Upper West Side community.
Questions
What areas do you serve?
We serve the Upper West Side, including Lincoln Square, Riverside Blvd, and Morningside Heights.
Are your staff certified in pet care?
Yes, all team members are Pet CPR and First Aid certified with training in dog behavior.
How many dogs do you walk at once?
We limit group walks to a maximum of three dogs for focused attention.
Do you offer cat sitting services?
Yes, we provide 30-minute cat visits with litter maintenance, playtime, and daily email updates.
Can I schedule a free consultation?
Yes, we offer free in-home consultations to discuss your pet's specific needs.