Treating Your Pets Like Family, One Paw at a Time.
At Southern Hills Animal Hospital, we are dedicated to providing exceptional veterinary care to enhance the human-animal bond. For over three decades, our state-of-the-art facility has been committed to delivering kind, compassionate, and considerate care to pets and their parents. Our mission is to provide individualized veterinary care, understanding the special role your pet plays in your family.
Our Story
Southern Hills Animal Hospital has had the honor of providing the highest level of veterinary care to the community. We are committed to continuing this tradition of excellence, dedicated to providing care for you and your pet family for many years to come. Our entire healthcare team is committed to providing personal attention to the unique concerns of each individual pet owner, with an emphasis on client education.
Our Services
We offer a wide range of services, including boarding, dental care, digital radiology, hospice care, and more. Our pharmacy is conveniently available online, allowing you to order your pet's prescriptions and have them delivered straight to your door. We also offer nutritional counseling, pain management, and intensive care, ensuring your pet receives the best possible care.
Our Team
Our team of animal lovers is dedicated to becoming your partner in your pet's health care. We understand the special bond between you and your pet, and we treat your pet as we would our own. Our doctors, Brad Everson, Tiffany Bell, and Corrine Brown, are committed to providing exceptional care, and our entire staff is dedicated to providing personal attention to the unique concerns of each individual pet owner.
Our Commitment
At Southern Hills Animal Hospital, we cherish the relationships we have built with pets and owners alike while providing the highest caliber of veterinary care. Every person and animal that walks through our doors is instantly part of our ever-growing family because, with us, your pets are family.
Overall Experience
The reviews are mostly negative, with customers expressing dissatisfaction with the service, staff, and billing practices of the clinic.
Communication Issues
Several reviewers mentioned poor communication as a major issue, including lack of updates on surgery dates, unreturned calls, and unprofessional behavior from staff.
Staff Issues
Some reviewers criticized the clinic's staff, accusing them of being unprofessional, rude, and uncaring. One reviewer was denied service without an appointment, and another was accused of being financially inept.
Misdiagnosis and Treatment Issues
A few reviewers reported issues with misdiagnosis or inappropriate treatment, including a case where a cat was incorrectly diagnosed with poisoning and another where a puppy died after being told that its condition was not serious.
Praise for Individual Staff Members
On the other hand, some reviewers praised individual staff members, including Dr. Brown, Dr. Everson, and Tori Torres, for their kindness, professionalism, and care.
Waiting Times and Availability
Some reviewers mentioned long waiting times, even with appointments, and limited availability of services, including Saturday hours.
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