Business Details
27 Years
experience
Emergency
services
Your Trusted Pet Care Partner in Maryland
Founded in 1999, we are a family-owned and operated pet care service dedicated to providing compassionate, reliable care for pets and peace of mind for their owners. Licensed, bonded, and insured through the National Association of Professional Pet Sitters (NAPPS), we serve Montgomery County, Maryland, and parts of Northwest DC. Our team consists of experienced, background-checked professionals who undergo rigorous training to meet our high standards. We are proud to hold an A+ rating with the Better Business Bureau and maintain affiliations with Pet Sitters International.Our services include dog walking, pet sitting, exotic pet care, yard cleanup, and home services, all delivered with a commitment to excellence. We utilize industry-leading software, Time to Pet, to ensure seamless communication and service tracking. With over two decades of experience, we continue to prioritize personalized care, community engagement, and continuous improvement in pet care standards.
Services
Dog Walking
Pet Sitting
Yard Cleanup
Litterbox Service
Exotic Pet Care
Pet Taxi
Vacation Services
Supply Delivery
Errands
Home Inspections
Details
- Year established: 1999
Highlights and features
- We are bonded and insured through NAPPS, ensuring industry-standard safety protocols.
- Our team undergoes criminal background checks and hands-on training with veteran staff.
- We hold an A+ rating with the Better Business Bureau for exceptional service.
- We offer 24/7 personalized customer support for urgent pet care needs.
- Our staff includes certified experts with experience in exotic and small animal care.
Associations and certifications
- National Association of Professional Pet Sitters (NAPPS)
- Pet Sitters International (PSI)
- Better Business Bureau (BBB)
What people say
5-star reviews
Compassionate staff
Exceptional service
Reliable care
Personalized attention
Services
Dog Walking
Daily dog walks help maintain your pet's health and happiness. We offer 15-45 minute visits tailored to your schedule, including potty breaks, fresh water, treats, and playtime. Our trained staff ensures safe, engaging walks while accommodating special needs like medication administration.
Pet Sitting
Professional pet sitting services for cats, dogs, and exotic animals during your absence. We provide feeding, playtime, medication administration, and home maintenance tasks like watering plants and collecting mail. Services include free additional care like light housekeeping to maintain routines.
Exotic Pet Care
Specialized care for exotic and small pets including reptiles, birds, and farm animals. Our experienced team handles feeding, enclosure cleaning, and handling requests while maintaining strict hygiene standards. Services extend to home care tasks when needed.
Yard Cleanup
Reliable yard cleanup services to maintain a clean outdoor space. We scoop pet waste using your provided tools, with optional add-on services after dog walks. Pricing starts at $18 for 15-minute visits, ensuring hassle-free lawn maintenance.
Vacation Services
Comprehensive home care while you travel, including plant watering, mail retrieval, light rotation, and property inspections. No pets required for this service. Pricing starts at $18 for 15-minute visits, ensuring security and maintenance during absences.
People
Amy Stevens
Co-Owner
Co-owner with 20+ years in pet care and IT management experience. Graduated from Virginia Tech and University of Maryland Global Campus. Operates business with focus on technology integration and back-office operations since 2015.
Noelle Donati
Co-Owner
Co-owner and passionate animal advocate with international business degree. Former technical writer with 25+ years of process analysis experience. Manages daily operations and staff training since acquiring the business in 2015.
Questions
What areas do you serve?
We serve Montgomery County, Maryland, and parts of Northwest DC, including Bethesda, Chevy Chase, Rockville, and Silver Spring.
Do you care for exotic pets?
Yes, we provide care for reptiles, birds, small mammals, and even farm animals like chickens and horses.
How do you handle key security?
Keys are stored in a locked office with electronic access logs and surveillance. Staff return keys daily and follow strict labeling protocols.
Can I cancel services last-minute?
Cancellations require 4pm EST prior business day notice to avoid charges. Last-minute cancellations may be accommodated but remain chargeable.
Do you provide service updates?
Yes, detailed reports with photos and notes are sent via email, text, or the Time to Pet app after each visit.
Are your staff trained?
All staff undergo criminal background checks, hands-on training with veterans, and receive ongoing education in pet care best practices.
