"Where every pet deserves the very best." - Diamond Pet Foods
Our Vision: Healthy Pets, Happy Families
At Diamond Pet Foods, we're a family-owned company driven by love for pets and a deep understanding of their unique nutritional needs. Since more than 50 years, we've been formulating high-quality pet foods that nourish pets and bring joy to families. We believe every pet deserves the very best, and it's our mission to provide responsible, innovative nutrition solutions that support optimal health and wellbeing.
Our Expertise
Our team of experts includes animal nutritionists, veterinarians, and pet care professionals who work tirelessly to create premium pet foods backed by science and backed by generations of pet owners. We prioritize:
- Quality Ingredients: We only use high-quality ingredients derived from trusted sources, ensuring the best nutrients and flavors for your furry friends.
- Balanced Nutrition: We craft our formulas to provide complete and balanced nutrition that meets the diverse needs of different life stages, breeds, and individual pet preferences.
- Innovation & Sustainability: We are committed to responsible pet care, prioritizing sustainability practices and responsible sourcing of ingredients.
Our Approach
We believe in a personalized approach to pet nutrition. We offer a diverse range of formulas to cater to specific needs, including:
- Performance & Working Dogs: Formulas to fuel intense activity, support endurance, and maintain peak physical condition.
- Senior Dogs: Specialized diets to address age-related changes and support optimal health in their golden years.
- Sensitive Skin & Stomach: Formulas designed to relieve allergies, minimize discomfort, and improve their overall well-being.
- Grain-Free & Limited Protein Options: For pets with sensitivities or allergies to certain ingredients.
Join the Diamond Family
From nutritional guidance to delicious recipes and helpful tips, we're here to support pet owners on their journey to providing their furry friends with the best care. Join us on social media, subscribe to our newsletter, or explore our comprehensive resources to learn more about feeding your pet for optimal health and happiness.
Checking In and Loading Process
The loading process can be a bit challenging, especially for new drivers. It's recommended to follow signs to the scale, get a scale ticket, and then ask for directions to the shipping receiving office. The check-in process can be iffy if you've never been here before, but the staff is generally nice and helpful. Loading times vary, with some reviewers reporting a wait of over 2 hours, while others were in and out quickly.
Facility and Roads
The facility is a one-way facility, and drivers need to be aware of the narrow and curvy roads leading to it, especially in bad weather. The roads can be intimidating, but with proper navigation, it's manageable. The facility itself is clean, and the staff is friendly.
Parking and Amenities
Overnight parking is available, and the restrooms are open 24 hours with vending machines. However, the parking space is limited, and drivers need to be mindful of their fuel levels, as the facility has notifications everywhere to arrive with at least half a tank.
Negative Experiences
Some reviewers had negative experiences, including long wait times, poor communication, and unpleasant interactions with staff. One reviewer reported being told to deliver the load the next day after already waiting for hours, causing a three-day delay.
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