At Grateful Pets Professional Dog & Pet Grooming, we pride ourselves on providing exceptional pet grooming services to the Charlotte, North Carolina community. With four convenient locations across the area, we strive to cater to the unique needs of each pet, making them look and feel their absolute best.
Our Mission
Our mission is to provide a safe, comfortable, and professional environment for pets to receive the care they deserve. We understand the importance of regular pet grooming and its impact on the overall health and well-being of your furry friend. Our experienced and trained pet groomers are dedicated to providing personalized attention to each pet, ensuring they receive the highest quality care and attention.
Services
Our comprehensive range of pet grooming services includes:
- Breed-specific and customized haircuts
- Hand-scissoring
- Fluff drying
- Nail trimming and filing
- Medicated ear cleaning and hair plucking
- Flea baths
- Oatmeal shampoo
- Teeth brushing
- Bandana and bow applications
- Cologne services
- Trimming and shearing
- Anal gland expressing
- Bathing
- Coat brushing
- Ear cleaning
Experience
With over 27 years of combined grooming experience, our team of experts has been recognized as Best in Dog Grooming by Charlotte's Best Magazine. We are committed to staying up-to-date with the latest techniques and technologies to ensure our pet grooming services remain at the highest standard.
Locations
Our four locations serve the following areas:
- #1: A Dog's Best Friend Grooming & Boarding (serving Charlotte, Mount Holly, and Mountain Island Lake)
- #2: Grateful Pets Grooming & Boarding (serving Charlotte and Matthews)
- #3: Grateful Pets Grooming & Boarding (serving Huntersville and Lake Norman)
- #4: Grateful Paws Grooming & Boarding (serving Belmont)
Why Choose Us
At Grateful Pets Professional Dog & Pet Grooming, we pride ourselves on:
- Providing exceptional customer service
- Offering a safe and comfortable environment for pets
- Utilizing state-of-the-art equipment and techniques
- Offering personalized attention to each pet
- Providing a wide range of pet grooming services
Seasonal Specials
Take advantage of our special offers and discounts throughout the year. From spring to fall, we offer discounts and promotions to ensure your pet receives the best care possible.
Overall Quality of Service
The reviewers have varying opinions about the quality of service at Grateful Pets. Some commentators, such as Dawn P., Taylor A., Mark L., John C., Sarah C., Nancy Y., and Yvonne M., have given the business high ratings, praising the friendliness, accommodating, and professional staff, as well as the good work done on their pets. However, Chuck J. and Deborah M. have expressed dissatisfaction with their experiences, citing issues with nail trimming and business practices.
Cleanliness and Atmosphere
The reviews suggest that the shop is clean and well-maintained, with a pleasant atmosphere. Mark L. mentions that the shop is "super friendly" and has a great atmosphere, while Nancy Y. notes that James and Micki went the extra mile to make their dog feel comfortable.
Pet Care
Reviewers have highlighted the care and attention given to their pets. Sarah C. mentions that Mickey did a great job on her dog and helped her with car issues, while Yvonne M. praises the staff for being "amazing" and "not rude."
Disappointment and Complaints
Chuck J. and Deborah M. have expressed disappointment and frustration with their experiences. Chuck J. mentions that he was not satisfied with the work done on his dog's nails and feels that it's not asking too much for the service to be done correctly the first time. Deborah M. has a more serious complaint, stating that the business owner took money from her and did not honor his promise to return it.
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