Business Details
47 Years
experience
Emergency
services
Your Trusted Partner for Comprehensive Pet Care in Charlotte, NC
TotalBond Veterinary Hospitals has been a trusted provider of comprehensive veterinary care since 1979, serving pets and their owners across Charlotte, NC, and surrounding areas. Our practice combines advanced medical technology with a deep commitment to the human-animal bond, offering services ranging from routine wellness exams to specialized treatments in pain management, dentistry, and regenerative medicine. Accredited by the American Animal Hospital Association, we maintain rigorous standards in diagnostics, surgery, and patient care, supported by state-of-the-art facilities and a team of board-certified specialists.Our philosophy centers on relationship-driven care, ensuring personalized attention for every pet while empowering owners through education and compassionate support. With multiple locations and 24/7 emergency services, we are dedicated to meeting the evolving needs of pets and their families through innovation, expertise, and unwavering dedication to animal welfare.
Services
Veterinary Services
Animal Behavior
Biometric Monitoring
Dental Services
Exotic Pet Care
Hospitalization
Pain Management
Advanced Services
Details
- Year established: 1979
Highlights and features
- Established in 1979 with decades of veterinary expertise
- Accredited by the American Animal Hospital Association
- Specialized pain management and regenerative medicine services
- 24/7 emergency care available across multiple locations
- Certified Cat Friendly Practice by the American Association of Feline Practitioners
Associations and certifications
- American Animal Hospital Association
Services
Veterinary Services
TotalBond Veterinary Hospitals offers comprehensive medical, surgical, and dental care for small animals. Our services include diagnostics, preventive care, and specialized treatments for chronic conditions. With AAHA-accredited facilities, we ensure high standards in patient safety, advanced imaging, and pain management, tailored to each pet's unique needs. Our team prioritizes client education and compassionate care.
Animal Behavior
Our behavior specialists address issues like aggression, anxiety, and inappropriate elimination through personalized consultations. Using positive reinforcement and medication when necessary, we improve communication between pets and owners. Consultations include detailed assessments and customized training plans to strengthen the human-animal bond while resolving behavioral challenges.
Dental Services
We provide complete oral care, including cleanings, extractions, and periodontal treatments. Advanced diagnostics like dental X-rays help identify hidden issues. Our focus on preventive care reduces risks of systemic infections, ensuring pets maintain healthy teeth and gums throughout their lives with minimal discomfort.
Pain Management
Specialized programs address arthritis, post-surgical recovery, and chronic conditions using multimodal approaches. Techniques include acupuncture, laser therapy, and tailored medication regimens. Our goal is to enhance mobility and quality of life for pets through evidence-based, individualized pain relief strategies.
Regenerative Medicine
Innovative treatments like stem cell therapy and platelet-rich plasma (PRP) injections promote tissue healing and reduce inflammation. These biologic solutions offer alternatives to traditional surgery, particularly for joint and ligament injuries. Our experts evaluate suitability for regenerative options to optimize long-term outcomes.
People
Dr. Mark Epstein
Co-Owner, Medical Director
Dr. Epstein, a Diplomate of the American Board of Veterinary Practitioners, specializes in canine/feline pain management. He has authored AAHA guidelines and lectures nationally on veterinary pain management while leading TotalBond's clinical advancements since 1985.
Dr. Dick Hay
Co-Owner, DVM
Dr. Hay, a board-certified specialist in canine/feline practice, directs the Davidson hospital. With expertise in integrative medicine and acupuncture, he contributes to professional leadership roles and community initiatives focused on veterinary care accessibility.
Dr. Jodi Werfal Fort
Co-Owner, DVM
Dr. Werfal Fort oversees New Hope Veterinary Hospital, focusing on small animal surgery and geriatric care. She has directed Bethel Animal Health Care since 1994 and advocates for laparoscopic techniques while balancing community projects with clinical practice.
Dr. Hadley Harris
Medical Director
Dr. Harris, a Clemson graduate, leads Bethel Hospital with interests in internal medicine and preventive care. Her background includes a small animal internship, and she emphasizes low-stress patient handling while fostering rescue animals at home.
Dr. Isabel Plourde
Co-Owner, DVM
Dr. Plourde, based at Riverbend Veterinary PetCare, specializes in internal medicine and abdominal ultrasounds. A Kenyon College graduate, she focuses on chronic condition management and maintains a low-stress clinic environment for pets and owners.
Questions
What emergency services do you offer?
We provide 24/7 emergency care across all locations for urgent pet health issues, including trauma, poisoning, and acute illnesses.
Do you specialize in exotic pet care?
Yes, our hospitals offer specialized care for exotic pets including birds, reptiles, and small mammals alongside traditional companion animals.
Are your hospitals accredited?
All TotalBond locations are accredited by the American Animal Hospital Association, ensuring adherence to rigorous veterinary care standards.
What pain management options exist for senior pets?
We offer multimodal approaches including acupuncture, regenerative medicine, and customized medication plans to address chronic pain in aging pets.
How can I schedule a behavior consultation?
Contact any TotalBond location to book a one-hour behavior consultation for addressing issues like anxiety, aggression, or house-soiling.