Business Details
Your Trusted Pet Resort & Spa in Norwich, CT
At Norwichtown Pet Resort & Spa, we understand the importance of finding a trusted, nurturing environment for your beloved pets. Our facility offers comprehensive care through overnight boarding, daycare, grooming, and tailored activity programs designed to meet the unique needs of dogs, cats, and other small animals. With spacious accommodations, trained professionals, and a focus on wellness checks, we prioritize comfort, safety, and enrichment.Our commitment to quality extends to personalized meal preparation, medication administration, and specialized care for senior or special-needs pets. By maintaining rigorous health standards and fostering a stress-free atmosphere, we aim to make every pets stay a positive, joyful experience. Our teams expertise and dedication to continuous improvement ensure that your pets receive the highest level of care while away from home.
Services
Dog Boarding
Cat Boarding
Doggy Day Camp
Dog Grooming
Activities
Medication Administration
Pet Daycare
Therapeutic Bathing
Playdates
Nature Hikes
Highlights and features
- We provide spacious, climate-controlled accommodations with individual privacy for pets of all sizes.
- Our trained staff conducts documented Nose-to-Tail Wellness checks to ensure pet health and safety.
- We offer customized activity packages, including daycare, playdates, and nature hikes for enrichment.
- Our grooming services cater to all breeds with experienced professionals and premium spa treatments.
- We maintain strict vaccination and hygiene protocols to protect all guests and staff.
Services
Dog Boarding
Our dog boarding service offers spacious, climate-controlled suites with individual privacy and outdoor patios. Trained staff conduct regular wellness checks to ensure comfort and safety. Pets enjoy a home-like atmosphere with soothing music and natural lighting.
Cat Boarding
Cat boarding provides quiet, sunny suites with elevated platforms and private outdoor access. We cater to feline needs with playtime options, fish tanks, and carpeted climbing structures. Special accommodations ensure a stress-free stay for all cats.
Doggy Day Camp
Doggy Day Camp features indoor and outdoor play areas, socialization opportunities, and structured activities. Services include supervised play, exercise, and personalized attention to reduce anxiety and promote healthy behavior.
Dog Grooming
Professional grooming includes baths, brush-outs, full haircuts, and nail trimming. Our spa services enhance pets' health with therapeutic baths and massages, using premium products tailored to each breed's needs.
Activities
Customizable activity packages include nature hikes, playdates, snuggle sessions, and pool time. These programs promote physical exercise, mental stimulation, and social interaction to keep pets happy and engaged during their stay.
Questions
What vaccinations are required for boarding?
Dogs require Rabies, DHLPP, and Bordetella; cats need Rabies and FVRCP. All must be current and documented at least 7-10 days prior to arrival.
Can I bring my pet's food and toys?
Yes, we recommend bringing your pet's regular food and one favorite toy. We provide stainless steel bowls and do not accept rawhide or choking-hazard items.
Are there additional fees for services?
Yes, late check-out incurs a $25 fee, and peak season surcharges apply during holidays and school breaks. Activity packages are priced separately.
Do you accommodate special needs pets?
Yes, we provide specialized care for senior pets, puppies, and animals with medical conditions, including medication administration (excluding insulin injections).
How do I access the client portal?
Visit the Gingr Login Screen, sign the service agreement, and upload vaccination records and licenses through your dashboard using PDF, JPEG, or PNG formats.
What payment methods do you accept?
Payment details are not specified in the text, but we recommend contacting us directly for current payment options and policies.
