Business Details
31 Years
experience
Emergency
services
Your Trusted Pet Care Experts in Martinsburg, WV
Since 1995, Greensburg Bed & Biscuit has been dedicated to providing the safest, healthiest, and most enjoyable environment for pets in the Eastern Panhandle of West Virginia. Founded by John & Elizabeth Hostler, our facility offers boarding, daycare, training, and grooming services tailored to dogs, cats, birds, and exotics. Elizabeth, a Certified Professional Dog Trainer since 1996, leads our team in delivering excellence through innovative training methods, personalized care, and a commitment to continuous improvement. Our spacious, climate-controlled accommodations and rigorous safety protocols ensure pets receive unparalleled attention while owners enjoy peace of mind.With over 25 years of combined experience in animal care, our staff prioritizes individualized attention, emergency preparedness, and fostering lifelong bonds between pets and their families. Recognized as a community leader and multi-year winner of 'Best of the Best' by the Martinsburg Journal, we remain steadfast in our mission to redefine pet care through compassion, expertise, and unwavering dedication.
Services
Boarding
Daycare
Training
Grooming
Pet Socialization
Pet Grooming
Pet Training
Emergency Care
Pet Lodging
Pet Wellness
Details
- Year established: 1995
Highlights and features
- We offer over 25 years of experience in professional pet care.
- Our team provides 24-hour security monitoring for your pet's safety.
- We specialize in customized care plans for pets with special needs.
- Our certified trainers use evidence-based, humane training methods.
- We maintain a 1:5 staff-to-pet ratio for personalized attention.
What people say
Amazing boarding and training program
Staff immediately noticed something was off
Best hands possible for boarding
Pup comes home happy
Expert grooming services
Services
Pet Boarding
Our spacious indoor/outdoor runs and multi-level cat suites provide comfortable accommodations for pets. Each boarding package includes daily one-on-one activities, bedtime tuck-in service, and optional enhancements like social media updates. Specialized care options cater to senior, nervous, or medical needs pets while maintaining strict safety protocols.
Dog Training
Customized training programs focus on communication, behavior modification, and relationship building. Services include group classes, apprenticeship programs, and socialization sessions led by certified professionals. Our approach emphasizes positive reinforcement and tailored solutions for puppies through senior dogs with varying temperaments and needs.
Pet Grooming
Full-service grooming for dogs and cats features express appointments with professional stylists. Services range from basic baths to full haircuts, nail care, and specialized treatments. Our salon accommodates pets with varying needs through scheduled cat-only days and experienced staff handling anxious or difficult animals.
Daycare
Individual and group daycare options available with trained supervision. Social Studies program teaches polite play behaviors in small groups organized by size and temperament. Individual activities provide mental stimulation for pets preferring one-on-one interaction while maintaining strict safety ratios and monitoring protocols.
Pet Emergency Care
24-hour monitoring and onsite staff ensure immediate response to medical emergencies. Our trained team implements safety protocols for urgent situations, including transportation to veterinary specialists when needed. Specialized care packages accommodate pets with chronic conditions or post-surgical requirements.
People
Elizabeth Hostler
Owner & Training Mentor
Certified Professional Dog Trainer since 1996 with over 25 years of experience in animal behavior and care. Leads training programs and facility operations while developing staff through apprenticeship initiatives.
John Hostler
Owner
Co-founder with 25+ years in facility management and pet care operations. Oversees infrastructure development and maintains safety standards across the 6.5-acre property with multiple specialized buildings.
Emily
Lead Trainer
Specializes in puppy development and behavior modification. Recognized for exceptional client communication and implementing training techniques that produce measurable improvements in pet obedience and owner confidence.
Stacie
Assistant Manager & Groomer
Experienced groomer with 30+ combined years in pet care. Provides specialized grooming services for dogs and cats while managing client relationships and maintaining grooming salon operations.
Leah
Social Studies Lead
Manages group socialization programs focusing on polite play behaviors. Trained in canine body language and group dynamics to ensure safe, productive interactions among varying temperaments and sizes.
Questions
What vaccinations are required for boarding?
Dogs need Rabies, Distemper, and Bordetella (7-10 days prior). Cats require Rabies and Feline 4-in-1. Flea/tick prevention recommended for all pets.
Can pets with medical conditions board?
Yes, we accommodate special needs pets with medication administration, extra monitoring, and customized care plans developed in consultation with your veterinarian.
How do you handle dog introductions in daycare?
We use a gradual introduction process with temperament assessments before group play. Small groups organized by size/energy level with 1:5 staff ratios ensure safe socialization.
What grooming services are available?
Full-service grooming includes baths, haircuts, nail trims, and specialized treatments for dogs and cats. Appointments available weekly with cat-only days for stress-free service.
How far in advance should I book?
Holiday/summer boarding fills 4-6 weeks ahead. Grooming schedules book 3-4 weeks in advance. We recommend pre-booking multiple appointments to maintain regular schedules.
What training programs do you offer?
We provide puppy socialization, obedience training, behavior modification, and specialized programs costing $975-$5,475. Training includes group classes, day training, and board-and-train options.
