Business Details
Your Pet's Second Home in Brigham City & Willard
Ellies Pet Hotel has been family-owned and operated since our founding, providing trusted pet boarding services in Brigham City and Willard, Utah. With two dedicated facilities, we prioritize personalized care, treating every pet as part of our own family. Our climate-controlled indoor spaces, spacious outdoor play areas, and experienced staff ensure pets receive consistent, attentive care during their stays. We offer a range of accommodations tailored to different needs, from standard indoor rooms to luxury suites equipped with televisions and premium amenities. Our team, led by owner Adam Madden and including dedicated managers at both locations, brings decades of animal care experience to daily operations.We maintain strict cleanliness standards and provide multiple daily outdoor activities for dogs, while our cat condos and suites offer feline guests a comfortable, stimulating environment. Special services include medication administration, personalized feeding routines, and real-time updates for pet owners. Our commitment to transparency includes clear pricing, flexible payment options, and detailed boarding policies. With over 20 years of combined experience in animal care and facility management, we ensure every pet feels safe, happy, and at home during their stay.
Services
Indoor Rooms
Indoor-Outdoor Rooms
Indoor-Outdoor Suites
Outdoor Rooms
Pampered Pet Rooms
Cat Condos
Cat Suites
Medication Administration
Climate-Controlled Boarding
Pet Activity Programs
Highlights and features
- Family-owned with dedicated managers at both locations
- Climate-controlled facilities with multiple accommodation options
- Experienced staff trained in pet care and medication administration
- Transparent pricing with discounts for military and long-term stays
- Daily outdoor activities and personalized attention for pets
What people say
Great experience every time
Pets excited to return
Excellent communication updates
Consistent professional staff
Reliable long-term care
Services
Indoor-Outdoor Rooms
Our most popular accommodation combines climate-controlled indoor spaces with covered outdoor pavilions. Each 4x8ft room includes raised sleeping platforms and blankets, with separate areas for daytime activity and nighttime rest. Ideal for pets needing both temperature regulation and outdoor access, these rooms offer balanced comfort and stimulation during their stay.
Pampered Pet Rooms
Designed for premium comfort, these glass-walled rooms feature climate control, raised beds with fresh linens, and televisions playing family-friendly content. The 40 sq ft space provides a home-like environment with solid walls for privacy and sound reduction. Perfect for pets requiring extra comfort or traveling with multiple animals from the same family.
Cat Condos
Multi-level condos offer felines climbing structures, raised resting benches, and private litter box areas. Available for single or multiple cats from the same household, these spaces allow natural behaviors while maintaining cleanliness. Both locations provide consistent care with attentive staff monitoring feline guests throughout their stay.
Pet Activity Programs
Dogs receive minimum four daily outdoor sessions in our covered play areas, with staff-led activities and socialization opportunities. The structured schedule maintains pets' physical health and mental stimulation. Owners can bring toys from home to enhance familiarity and comfort during their pets' boarding experience.
Medication Administration
Our trained staff administers medications following owner-provided instructions. While we handle routine medication needs, we cannot accommodate diabetic pets. All medical requirements must be documented at check-in, with emergency veterinary care arranged if necessary, ensuring pets maintain their health routines during boarding.
People
Adam Madden
Owner & Operator
Third-generation animal caretaker with decades of dog breeding and training experience. Operates from family cattle ranch background, applying lifelong animal husbandry skills to daily hotel operations.
Ben Conn
Willard Manager
Manages Willard facility operations since its opening. Builds strong relationships with both pets and owners through consistent, compassionate care. Coordinates daily activities and staff oversight at the Willard location.
Gavin Madden
Brigham Manager
Co-manages Brigham City location with father Adam. Handles guest communications and facility operations. Combines formal education in animal science with hands-on experience from family business background.
Jarrett Madden
Pet & Facilities Manager
Ensures facility maintenance and animal care standards across both locations. Develops individual relationships with pets through daily interaction. Oversees cleaning protocols and operational efficiency while providing direct pet care.
Questions
What are your check-in/check-out hours?
Monday-Friday: 8-10 AM & 4-5 PM. Saturday: 8-10 AM. Closed Sundays and major holidays.
What payment methods do you accept?
Cash, local checks, Venmo, and credit/debit cards (with 4% processing fee).
Do you require vaccination records?
Yes, all pets must have current vaccinations documented before boarding.
Can you administer medications?
Yes, we'll administer medications with clear instructions provided at check-in.
What's included in your room rates?
Climate-controlled spaces, bedding, basic food, and multiple daily outdoor sessions for dogs.
Do you offer discounts for long stays?
Yes, 10% discount for 20+ day stays in indoor kennels and active military discounts.
