Trust us to care for your pet like family
Welcome to The Dog House, your premier destination for professional pet grooming and boarding services in San Angelo, TX. We're a team of passionate animal lovers dedicated to providing top-notch care for your furry friends. Our mission is to provide a safe, comfortable, and loving environment for your pets, giving you peace of mind while you're away.
Our Story
At The Dog House, we understand that your pets are more than just animals - they're family members. That's why we're committed to treating them with the same love, care, and attention that we would give our own pets. Our experienced staff is trained to handle all breeds and sizes, from tiny Chihuahuas to giant Great Danes. We're not an assembly line grooming shop; instead, we focus on providing personalized attention to each pet, ensuring they receive the unique care they need.
Services We Offer
Our comprehensive range of services is designed to cater to all your pet's needs. From dog grooming to pet boarding, bird and cat boarding, doggie day care, and more, we've got you covered. Our services include:
- Dog grooming: From baths to haircuts, nail clipping to paw pad hair removal, we'll make your dog look and feel its best.
- Dog boarding kennels: Our spacious kennels provide a comfortable and safe environment for your dog to stay while you're away.
- Pet boarding: We also offer boarding services for birds, cats, and other animals, ensuring they receive the care they need.
- Doggie day care: Our fun-filled day care program is perfect for pets that need socialization and exercise.
- All animal boarding: Whether you have a hamster, rabbit, or any other small animal, we've got a safe and comfortable space for them to stay.
Our Commitment to You
At The Dog House, we're dedicated to providing exceptional service, ensuring your pet receives the highest level of care. Our mission is to build long-term relationships with our clients, founded on trust, respect, and a passion for animal welfare. We strive to create a welcoming atmosphere where pets feel at home, and owners feel confident leaving their beloved pets in our care.
Why Choose Us
With our professionally trained staff, state-of-the-art facilities, and commitment to providing personalized attention, we're the perfect choice for pet owners in San Angelo, TX. We're not just a pet grooming and boarding service; we're a second family for your pets, providing love, care, and attention when you can't be there.
Overall Experience
The reviews for this pet care facility are mixed, with some customers having positive experiences while others had negative encounters.
Positive Comments
Some customers praised the staff for being friendly and caring, with their pets seeming to enjoy their time there. The prices were also seen as competitive. The facility seemed to excel in grooming and daycare services, with many customers reporting positive results.
Negative Comments
Several customers had negative experiences with the facility. Some reported rude staff members, with one customer receiving a discount after a complaint instead of a full resolution. There were also issues with overcharging, poor communication, and a lack of amenities for pets.
One customer reported a serious injury to their pet's nose, which was not addressed by the facility. Another customer discovered that their pet had not been exercised during its stay, leading to behavioral issues.
The facility was also criticized for being old and run down, with one customer reporting a dirty and unsanitary environment.
Conclusion
Overall, the reviews for this facility are mixed, with some customers having positive experiences while others had negative encounters. While some customers praised the staff and services, others reported issues with communication, pricing, and the overall cleanliness of the facility.
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