At Lucy's Doggy Daycare and Spa, we're passionate about providing top-notch services to our furry friends and their owners. Our state-of-the-art facilities, experienced staff, and commitment to excellence have made us the go-to destination for dog boarding, daycare, grooming, and self-serve dog wash in San Antonio since 2005.
Our Story
Our journey began with a simple vision: to create a haven where dogs can feel safe, happy, and pampered. Our founder, Lucy, was inspired by her own experiences with her furry friends and decided to create a space where dogs could socialize, play, and receive the best care possible. Today, we're proud to be a family-owned and community-oriented company that strives to create a fun and safe environment for all our four-legged friends.
Our Services
We offer a range of services designed to cater to the unique needs of your furry friend. Our luxury dog boarding and daycare services provide a safe and fun environment for dogs to socialize and play. Our experienced groomers specialize in scissor cuts, baths, and other grooming services to make your pup look and feel their best. And, for added convenience, our self-serve dog wash is available at our Downtown location.
Why Choose Us?
At Lucy's, we're dedicated to providing exceptional care and attention to detail. Our staff is highly trained, and our facilities are designed to ensure the comfort and safety of our canine guests. We're proud to have been awarded "Best in the City" multiple years in a row, and we strive to make each pup's visit an "arfin' awesome" experience.
Virtual Tours
Take a virtual tour of our facilities to see why we're the top choice for dog owners in San Antonio. From our interactive dog parks to our grooming salon and spa, we're confident you'll see why we're the best in the business.
General Impression
The overall sentiment of the reviews is positive, with many customers expressing satisfaction with the services provided by Lucy's Doggie Daycare and Grooming.
Grooming and Boarding Services
The majority of customers were pleased with the grooming and boarding services, citing the cleanliness of the facilities, friendly staff, and the ability to watch their pets via webcams. Many praised the staff's attention to detail, patience, and care for their pets.
Positive Comments
- Clean and well-maintained facilities
- Friendly and attentive staff
- Ability to watch pets via webcams
- Good value for the price
- Accommodating and flexible with scheduling
- Military discount available
Negative Comments
- Some customers experienced issues with the grooming services, such as uneven cuts or remaining hair clippings.
- A few customers reported difficulties with communication, including not receiving return calls or having their concerns addressed.
- One customer reported their dog contracting kennel cough during a stay.
- Another customer was dissatisfied with the condition of their dog upon pickup, citing urine stains and a strong odor.
- A few customers expressed frustration with the pricing and felt it was too expensive.
Common Issues
- Communication: Some customers experienced difficulties with communication, including not receiving return calls or having their concerns addressed.
- Grooming: A few customers reported issues with the grooming services, such as uneven cuts or remaining hair clippings.
- Pricing: Some customers felt the prices were too high, especially for add-on services.
