Welcome to Lather. A Pet Bath House, your premier destination for dog grooming, self pet wash, and pet supply store located in the heart of Bloomfield, Pittsburgh's East End. We are a convenient and affordable option for your four-legged friend to get lathered up and strut their stuff in style. Our mission is to provide you and your pet with an easy, clean, and quick experience that you both will love.
Our Services
At Lather, we offer a range of services that cater to your pet's needs. Our services include:
- Self-Service Pet Bath: Our self-service pet bath allows you to bathe your pet in one of our large, raised tubs with ramps. We provide all the necessary supplies, including apron, tub, shampoo, conditioner, fresh towels, and high-powered dryer. Our tubs are designed to accommodate pets of all sizes, and we also offer tub inserts for small pets. We even provide treats to entice your pet into the tub and to reward them when they're done!
- Full-Service Grooming: Our full-service grooming is perfect for those who prefer to leave the bathing to the professionals. Our licensed, professional groomers take appointments every day to handle all of your pet's grooming needs, including bathing, blow-drying, nail trimming, anal gland checking, teeth and ear cleaning.
- Table and Equipment Rentals: For those who enjoy doing the whole job themselves, we offer table and equipment rentals. You can borrow our table and shears for an extra fee and create your pet's own custom look.
- A La Carte Services: We also offer a la carte services, including de-shedding, flea bath, teeth brushing, nail trimming, sanitary trim, and gland expression.
Products
At Lather, we take great attention to all of our product selections. We offer all-natural and eco-friendly bathing ingredients, locally designed and produced pet accessories, and food products that are produced in the United States, are organic and great for your pets.
Our Story
Lather. A Pet Bath House was opened in 2016 by Jeff Manganello, who was inspired by his beloved furry baby Bentley. Lather became Bentley's "home-away-from-home, " and we hope your pet will feel the same! Our team of licensed, professional groomers is dedicated to providing you and your pet with the best possible experience. We take great pride in the cleanliness of our facility and the quality of our services.
Location
We are conveniently located at 5100 Liberty Avenue in Bloomfield, Pittsburgh, PA 15224. We are open from 10AM-7PM Monday through Friday and from 9AM-3PM Saturday and Sunday. We are closed on all major holidays as well as Christmas Eve and New Year's Eve.
Book an Appointment
Schedule an appointment with us today by calling during open hours or sending us an email. We do not require reservations for self-service grooming, however, you may want to call ahead to see how busy we are!
Staff and Service
The reviews highlight a mixed bag of experiences with the staff and service at the pet grooming business. On the positive side, some customers have praised the friendly and patient staff, particularly Jeff and a young lady associate, who went above and beyond to make their pets feel comfortable and well-cared for. However, others have had negative encounters with the staff, including reports of rudeness, yanking on pets' legs, and a lack of training and bias against rescue dogs.
Self-Service and Equipment
Some customers have had issues with the self-service equipment and the owner's micromanaging. One customer was not allowed to use complimentary treats for their Great Dane, and the owner was overly concerned with water conservation, even stopping the customer from washing shampoo out of their dog. Another customer felt the owner was pushy and lacked boundaries, interfering with their ability to care for their pet.
Accommodations and Amenities
On the other hand, some customers have appreciated the accommodations and amenities offered by the business, including a waiting area where they can play and pet other dogs. One customer was grateful for the enclosed entrance, which allowed their pet to avoid meet and greets with other dogs.
Overall Experience
The reviews suggest that the business has potential, but there are areas for improvement. Some customers have had excellent experiences, while others have had negative encounters that have left them unwilling to return.