Let them play with the gang!
Award-Winning Grooming and Wellness for Your Furry Family Members
The UpScale Tail Pet Grooming Salon Ltd. has proudly served pet owners in Naperville, Illinois, for over two decades. We're not just your average grooming salon; we are a team of passionate and skilled professionals dedicated to providing your furry friends with the highest quality grooming services and healthcare expertise.
Our Expertise
Our team of certified grooming professionals have mastered all aspects of pet grooming, from basic trims to advanced styling and intricate handwork. We excel in:
- Basic Grooming: Gentle nail trimming, bathing, brushing, and brushing techniques.
- Advanced Styling: Hand stripping, hand scissoring, cording, coloring, and more.
- Specialized Care: Addressing skin and ear issues, coat maintenance for different breeds, and grooming for senior pets.
Tailored Solutions for Unique Needs
We understand that every pet is an individual with unique grooming needs and anxieties. Our experienced groomers assess each pet carefully and work with you to create a customized grooming plan. We're also skilled in working with anxious or fearful animals, offering gentle handling and positive reinforcement techniques.
Beyond Physical Grooming
Our commitment extends beyond physical grooming. We can offer valuable guidance on:
- Proper nail trimming and home grooming tips.
- Ear cleaning recommendations.
- Strategies for managing pet anxiety associated with grooming experiences.
- Recommendations for quality pet food and healthcare.
A Trusted Partner for Pet Health & Wellness
At The UpScale Tail, we value building lasting relationships with our clients and their furry companions. We are committed to:
- Providing exceptional customer service with personalized attention and communication.
- Using only the highest quality grooming products and equipment.
- Maintaining a clean and welcoming environment.
Experience the UpScale Difference
We invite you to experience the exceptional care and expertise of The UpScale Tail Pet Grooming Salon Ltd. for all your pet grooming needs. Contact us today to schedule an appointment and let us help you keep your furry family member looking and feeling their best!
General Overview
The reviews are overwhelmingly positive, with 9 out of 10 reviewers giving 5-star ratings. The reviewers praise the groomers at Upscale Tail for their exceptional service, talent, and dedication to providing top-notch care for their pets.
Staff and Service
The staff at Upscale Tail are highly commended for their knowledge, talent, and kindness towards the dogs. Reviewers appreciate the attention to detail, thoroughness, and ability to accommodate specific requests. Kendra, the owner, is particularly praised for her expertise and dedication to her clients and their pets.
Quality of Grooming
Reviewers are thrilled with the quality of grooming their pets receive at Upscale Tail. Many mention the excellent trims, styling, and overall appearance of their pets after visits. The groomers are also commended for their ability to handle special requests and accommodate pets with anxiety or health issues.
Safety and Cleanliness
Reviewers appreciate the cleanliness and organization of the salon, as well as the efforts made to ensure safety during the pandemic. The outdoor system created by Kendra is praised for prioritizing safety while still delivering exceptional service.
Negative Review
One reviewer, Prashanthbabu Kinnera, left a 1-star review due to a disagreement over the trimming of their dog's hair. They claim that the salon did not fulfill their service and left the hair untrimmed, despite earlier providing a perfect trim.
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