Business Details
12 Years
experience
Award-Winning Pet Grooming & Wellness Experts
The UpScale Tail, Ltd. is an award-winning pet grooming and wellness salon in Naperville, IL, dedicated to providing exceptional care for dogs, cats, and other small animals. Our team of certified groomers holds advanced certifications in pet first aid, CPR, and specialized grooming techniques, including conformation show styling, hand stripping, and stress-free handling. With over 50 years of combined experience, we prioritize pet wellness, offering services like Canine Esthetician consultations, chronic ear and skin care, and arthritis management.Our approach emphasizes trust-building through positive reinforcement, aromatherapy, and free meet-and-greet sessions to ensure pets feel comfortable. We serve local clients and rescue organizations, focusing on education, hygiene, and tailored grooming schedules to enhance pets' health and longevity.
Services
Dog Grooming
Cat Grooming
Spa Packages
Conformation Show Grooming
Pet Wellness Consultations
Details
- Year established: 2014
Highlights and features
- We specialize in working with fearful and behaviorally challenged pets using positive reinforcement.
- Our team holds certifications in Pet First Aid, CPR, and advanced grooming techniques.
- We offer free meet-and-greet sessions to build trust with pets and owners.
- Over 50 years of combined experience in pet grooming and wellness care.
- We provide tailored solutions for chronic ear/skin issues and senior pet mobility.
Associations and certifications
- Barkleigh
- Pet Tech
- American Kennel Club
- National Dog Groomers Association
- International Professional Groomers Association
- Professional Cat Groomers Association
What people say
Fantastic service
Expert grooming
Patient and sincere
Amazing results
Lifelong clients
Services
Dog Grooming
Our dog grooming services include breed-specific haircuts, bathing, nail trimming, and ear cleaning tailored to your pet's coat type and behavior. We use grain-free products and stress-free techniques to ensure comfort. Our certified groomers address special needs like chronic skin issues or mobility challenges, promoting long-term health through regular maintenance.
Conformation Show Grooming
Specialized grooming for conformation shows, adhering to AKC breed standards. Services include precise styling, coat conditioning, and presentation techniques to highlight your pet's structure and musculature. Our team has extensive experience preparing champions for competition with meticulous attention to detail.
Spa Packages
Luxury spa packages like the BlueBerry Facial and Mellowed Pet Treatment offer skin moisturizing, odor removal, and aromatherapy benefits. These add-ons enhance coat health, address allergies, and provide relaxation through antioxidant-rich formulas and calming techniques.
Pet Wellness Consultations
Certified Canine Estheticians evaluate pets' skin, coat, and mobility to recommend dietary changes, home care routines, or veterinary referrals. Services include ear health management, allergy mitigation, and arthritis prevention strategies tailored to individual needs.
Meet-and-Greet Sessions
Free introductory visits to acclimate pets to our salon environment. These sessions involve positive reinforcement with treats and aromatherapy to reduce anxiety, ensuring future grooming appointments proceed smoothly for fearful or rescue animals.
People
Kendra
Owner & Lead Groomer
Certified in Pet First Aid, CPR, and conformation show grooming, Kendra has over 15 years of experience working with fearful pets and rescue organizations. She specializes in Scottish Terriers and AKC conformation preparation.
Jennie
Senior Groomer
Expert in handling behaviorally challenged pets, Jennie focuses on trust-building techniques and has successfully rehabilitated numerous rescue animals through patient, grain-free treat-based training methods.
Questions
What services are included in a standard dog grooming appointment?
A standard grooming includes bath, brush, comb, nail trimming, ear cleaning, and breed-specific styling based on owner preferences.
Do you offer services for cats and other animals?
Yes, we groom cats, rabbits, guinea pigs, ferrets, and other small pets with specialized handling techniques.
How do you handle pets with anxiety or behavioral challenges?
We use positive reinforcement, aromatherapy, and gradual trust-building through free meet-and-greet sessions to ensure a stress-free experience.
Are there any vaccine requirements for appointments?
We require proof of Rabies vaccination unless a veterinarian provides a medical exemption note.
Can I stay with my pet during grooming?
You may wait in our lobby, but we may ask you to leave temporarily if your pet becomes distracted or stressed.
What is your cancellation policy?
We require advance notice for cancellations; repeated no-shows may result in removal from our waitlist.
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