Business Details
50+ Years
experience
Your Trusted Source for Premium Pet Supplies in New York
Pets Warehouse has been a trusted name in pet care since 1974, founded on a passion for animals sparked by our founder Bob Sr.'s encounter with a talking parrot. Over five decades, we've grown from a small bird specialty store to a multi-location retail chain and top-ranked online pet supply destination, offering over 40,000 products for pets of all kinds. Our commitment to quality, customer-first service, and animal welfare remains unwavering, supported by USDA-licensed quarantine facilities and a team of passionate pet owners who understand the unique needs of companion animals. We combine extensive product knowledge with innovative solutions, including specialized frozen food shipping with dry ice and secure fish tank delivery systems, to serve pet owners nationwide. 
Services
Frozen Fish Food
Aquarium Lids
Frozen Dog Food
Fish Tanks
Dog Treats
Details
- Year established: 1974
Highlights and features
- We offer 50 years of pet care expertise since 1974
- We provide nationwide shipping with specialized frozen food handling
- Our team includes USDA-licensed animal care specialists
- We guarantee secure fish tank delivery with wooden crate protection
- We maintain a 98% customer satisfaction rate across 40,000+ products
What people say
Quality Products
Exceptional Service
Fast Shipping
Reliable Delivery
Great Selection
Services
Frozen Fish Food
Our premium frozen fish food line includes clams, mysis shrimp, and bloodworms from trusted brands like Ocean Nutrition and Hikari. Each 32-oz package maintains optimal freshness through dry ice shipping, arriving rock-solid even for distant customers. Formulated to enhance coloration and vitality in freshwater and saltwater species.
Aquarium Lids
Custom glass aquarium lids feature precise 3/16" thickness for 36" tanks and 1/8" for 30" models, with patented hinge systems for easy access. Reinforced edges prevent cracking while maintaining secure fit for both bow front and standard tank configurations.
Frozen Dog Food
Available in 6lb rabbit patties and 3lb turkey burgers, our frozen dog food uses human-grade ingredients with complete nutritional profiles. Flash-freezing preserves enzymes and nutrients, supporting digestive health and coat condition in dogs of all sizes.
Fish Tanks
We offer complete fish tank solutions from 10-gallon starter kits to 100+ gallon custom systems. Each purchase includes secure wooden crate shipping with liftgate delivery, ensuring safe transport of glass tanks up to 36" dimensions.
Dog Treats
Our dog treat selection includes beef marrow bones and frozen raw chews in various sizes. Sourced from USDA-approved suppliers, these treats promote dental health and provide natural chewing satisfaction for dogs up to 100 lbs.
Questions
What shipping options exist for frozen food?
Frozen orders ship Mon-Thurs via Next Day Air with dry ice packaging to maintain freshness during transit.
How are fish tanks delivered safely?
Fish tanks ship on wooden pallets in custom crates with liftgate service included at no extra charge.
What qualifies for free shipping?
Orders over $49 with select products qualify for free shipping, details available on our shipping policy page.
Can I track my order status?
Yes, track orders through your account dashboard with real-time updates from preparation to delivery confirmation.
How to request returns or replacements?
Contact customer service with your order number to initiate return or replacement processes.
