Where every day is a doggone good adventure!
A Compassionate Team Committed to Exceptional Pet Care
Community Animal Hospital stands out as the premier veterinary care provider in Pocatello, Idaho. We proudly uphold the highest standards of care as the only AAHA-accredited practice in town. Our team, led by experienced and passionate veterinarians, offers a comprehensive range of services to keep your furry friends healthy and happy.
Dedicated to Excellent Patient Care
Patient care is our top priority at Community Animal Hospital. We have assembled a team of skilled and compassionate professionals who are committed to providing personalized and compassionate care for each pet. We focus on:
- Advanced Medical Expertise: Our doctors utilize modern technology and extensive experience to diagnose and treat a wide variety of ailments.
- Compassionate Attention: We treat every pet as an individual and provide gentle, humane care throughout their visit.
- Client Communication: We believe in clear and open communication with pet owners, keeping you updated every step of the way.
Comprehensive Services for Every Pet's Needs
Beyond routine checkups, we offer a comprehensive range of services to keep your pet healthy and comfortable throughout their life stages. These include:
- Veterinary Medicine: Comprehensive medical care, vaccinations, parasite control, and pain management.
- Surgical Services: Wide variety of surgeries such as spay/neuter, dental care, and orthopedic procedures.
- Dental Care: Advanced dental care to keep your pet's teeth and gums healthy.
- Boarding & Grooming: Comfortable boarding facilities for dogs, cats, and small mammals.
- Emergency Care: Urgent care services available 24/7 for your peace of mind.
Join the Community Animal Hospital Family
We are proudly welcoming new clients and would be delighted to have your furry family members join our care. Please don't hesitate to contact us to schedule an appointment or inquire about any of our services. We look forward to meeting you and providing your pet with the compassionate care they deserve.
Overview of the Reviews
The reviews are mixed, with some customers having positive experiences and others having negative ones.
Negative Experiences
Lack of Concern for Pet's Well-being
Some reviewers expressed frustration and disappointment with the clinic's staff, citing instances of neglect and lack of concern for their pet's well-being. For example, one reviewer was forced to bring their dog back for an examination despite only needing a bag of saline to hydrate their pet, resulting in an unnecessary $146.47 charge. Another reviewer had a horrific experience with their cat getting stuck under a counter with an open sharps container for almost an hour, and the staff was unhelpful in resolving the situation.
Design of the Clinic
One reviewer criticized the design of the cat exam room, citing hazards such as holes under the sink where cats could hide and get stuck.
Positive Experiences
Urgent Care and Emergency Situations
Many reviewers praised the clinic for their willingness to accommodate urgent care and emergency situations. For example, one reviewer was grateful for the clinic's ability to squeeze in their dog for a examination on the same day despite having a bladder infection. Another reviewer appreciated the clinic's kindness, patience, and professionalism in handling an emergency surgery for their dog.
Excellent Customer Service
Many reviewers raved about the clinic's excellent customer service, citing friendly and caring staff who went above and beyond to ensure their pets received the best care possible. Some reviewers also appreciated the clinic's follow-up care, such as receiving condolence cards and donations on behalf of their deceased pets.
Recommendations
Based on the reviews, it appears that the clinic is recommended for urgent care and emergency situations, but may not be suitable for cats due to the design of the exam room.
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