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Our Story
At Pet Life by Roberts Inc., we are passionate about providing quality pets and pet care products to our customers. As a locally owned and operated business, we take pride in serving the central Kansas community since 1974. Our mission is to offer a one-stop shopping experience for all your pet needs, ensuring the health and happiness of your furry friends.
Our Services
We offer a wide range of services to cater to all your pet needs. Our knowledgeable staff is always ready to assist you in selecting the right pet for your lifestyle. With over 7000 products in stock, we have everything you need to keep your pets healthy and happy. From tropical and marine fish supplies to cage bird feed and care, reptile care supplies, dog nutritional and care products, cat nutritional and care items, live plants, fish, and care items for outdoor pets, we have it all.
Our store is designed to provide easy access, with front door parking and a convenient layout that makes it easy to navigate. Our staff is committed to providing exceptional customer service, ensuring that you have a great shopping experience. Whether you're a seasoned pet owner or a newcomer, we are here to help you every step of the way.
What Sets Us Apart
At Pet Life by Roberts Inc., we believe in building long-term relationships with our customers. We strive to provide personalized service, expert advice, and high-quality products that meet the unique needs of your pets. We are dedicated to ensuring that our customers are 100% satisfied, and we go the extra mile to make sure you find the perfect companion pet for your lifestyle.
Overall Experience
The reviews provide a mixed assessment of Pet Life, with customers expressing both satisfaction and disappointment with their experiences.
Positive Aspects
Many customers praise the staff's knowledge, helpfulness, and friendliness. They also appreciate the store's selection of fish, aquarium supplies, and other pet products.
Negative Aspects
Some customers express frustration with the store's handling of live animals, citing instances of fish dying soon after purchase and poor living conditions for reptiles. Others mention specific instances of poor customer service, such as not honoring requests to hold items aside.
Recurring Themes
- Staff knowledge and helpfulness
- Quality and selection of fish and aquarium supplies
- Friendliness and kindness of staff
- Concerns about the handling and care of live animals
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