Trust us to give your pet the royal treatment!
At Monte Vista Pet Lodge, we understand that pets are an integral part of the family. That's why we're dedicated to providing top-notch pet boarding, daycare, and grooming services in Rio Rancho, NM. Our team of experienced animal lovers is devoted to giving your furry friend the best care possible, as if they were our own.
Our Mission
Our mission is to nurture the human-animal bond by providing exceptional service, transparency, and education to our clients. We believe in fostering a culture of trust, respect, and open communication within our team, ensuring that every pet receives the highest level of care.
Our Services
At Monte Vista Pet Lodge, we offer a wide range of pet services to cater to your needs. Our facilities are designed to provide a comfortable and secure environment for your pets, with outdoor play yards and spacious accommodations.
- Dog Boarding: We offer dog boarding services for dogs of all shapes and sizes, with special attention given to animals with special or medical needs.
- Cat Boarding: Our cat boarding services are designed to provide a comfortable and stress-free environment for your feline friends.
- Doggie Daycare: Our doggie daycare services are available Monday to Friday from 7:00am to 6:00pm and Saturday and Sunday from 8:00am to 5:00pm.
- Exotic Boarding: We are proud to offer exotic boarding services for a variety of species, providing you with peace of mind knowing that all your pets are cared for during your time away.
- Grooming Services: Our skilled groomers are dedicated to making your pet look and feel their best when you pick them up. From baths to full makeovers, we've got you covered.
Meet Our Team
Our team is comprised of highly trained and experienced animal lovers who are passionate about providing exceptional care for your pets. Meet Devon, our lead groomer; Jenny, our lead groomer; Chrissy, one of our animal care providers; Caitlan, one of our animal care providers; Kilee, one of our animal care providers; Cinthia, one of our animal care providers; Izzy, one of our animal care providers; Dylan, one of our groomers; Cayla, our lodge manager; Bri, one of our animal care providers; Kasandra, one of our client services representatives; MaKayla, one of our animal care providers; Mia, one of our animal care providers; Aby, one of our animal care providers; and Xavier, one of our animal care providers.
Testimonials
Don't just take our word for it! Our furry friends and their owners rave about our services. Take a look at our testimonials to see what sets us apart.
Get in Touch
If you have any questions or concerns about our services, please don't hesitate to call us at (505) 998-1494 or email us at Info@MVPetLodge.com. We look forward to serving you and your furry friends.
Overview of Reviews
This section provides a summary of reviews from pet owners who have used the services of Monte Vista Pet Lodge.
Positive Experiences
- Friendly Staff and Quality Care: Many reviewers praised the friendly and caring staff at Monte Vista Pet Lodge, mentioning how well their pets were taken care of and how happy they seemed after their visits.
- Clean Facilities and Reasonable Prices: Reviewers also commended the cleanliness of the facilities and the reasonable prices offered by the pet lodge.
- Trustworthy and Convenient: Some reviewers appreciated the convenience of the pet lodge's services, including daycare and grooming, and felt confident leaving their pets in their care.
Negative Experiences
- Poor Communication and Lack of Accommodation: One reviewer had a negative experience with the staff, who were unwilling to accommodate their schedule for a tour and did not respond to their email inquiry.
- Tragic Incident and Neglect: Another reviewer had a devastating experience where their dog became blind and suffered organ failure while in the care of Monte Vista Pet Lodge, citing neglect and poor monitoring of their pet's condition.
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