I believe NO DOG IS UNTRAINABLE
At Elaine's Pet Resorts, we understand the importance of providing a safe, comfortable, and loving environment for your furry friends. As a family-owned and operated pet resort, we have been providing exceptional pet care services for over three decades. Our mission is to provide a home away from home for your pets, where they can play, relax, and receive the love and attention they deserve.
Our Services
At Elaine's Pet Resorts, we offer a range of services designed to meet the needs of your pet. Whether you're away for a day or a week, we have a solution for you.
Dog Boarding
Our dog boarding facilities are designed to provide a comfortable and secure environment for your pet. Our team of experienced and certified staff will provide your pet with the love, attention, and exercise they need to stay happy and healthy.
Cat Boarding
We understand that cats have different needs than dogs, which is why we provide a dedicated cat boarding facility. Our feline friends will enjoy their own private suites, complete with soft bedding and scratching posts.
Dog Daycare
Is your pet in need of some socialization and exercise? Our dog daycare facilities offer a safe and fun environment for your pet to play and interact with other dogs.
Dog Training
Our Lodge & Learn Training program is designed to provide your pet with structured training and socialization. Our experienced trainers will work with your pet to teach basic obedience, agility, and more.
Dog Spa
Give your pet the pampering they deserve with our dog spa services. Our team of certified groomers will provide your pet with a relaxing bath, haircut, and brush-out.
Meet Our Team
Our team at Elaine's Pet Resorts is dedicated to providing exceptional pet care and customer service. Our team leaders include:
- Debbie, General Manager
- Taylor, General Manager
- Kelli, Guest Services Supervisor
- Monique, Guest Services Supervisor
- Sarah, Customer Service Supervisor
- Heather, Human Resources Supervisor
- Catie, Marketing Supervisor
- Dane, Facilities Supervisor
- Erika, Marketing Assistant
- Janelle, Human Resources Specialist
- Lina, Human Resources Specialist
- Cory, Senior Team Leader
- Lindsay, Senior Team Leader
- Dean, Team Leader
- Matt, Team Leader
- Sandy, Team Leader
- Angel, Team Leader
- Viktor, Team Leader
- Blanca, Team Leader
- Lauren, Lodge & Learn Coordinator
Our Locations
We have two convenient locations in the Central Valley:
- Fresno Location: 3912 N Hayston Ave, Fresno, CA 93726
- Madera Location: 40373 Brickyard Dr, Madera, CA 93636
Contact Us
At Elaine's Pet Resorts, we're committed to providing exceptional pet care and customer service. If you have any questions or would like to schedule a consultation, please don't hesitate to contact us.
Overall Experience
Most customers have a positive experience at Elaine's Pet Resort, praising the staff's friendliness and attention to detail. They appreciate the resort's services, including the meet and greet, boarding, and daycare options.
Staff and Services
The staff at Elaine's Pet Resort are often commended for being welcoming, caring, and knowledgeable. They take the time to understand customers' needs and make their pets feel comfortable. The resort's services, such as the bath and grooming options, are also highly rated.
Communication
Elaine's Pet Resort is praised for its excellent communication. The staff keeps customers updated on their pets' activities and well-being through report cards, photos, and social media updates.
Facilities
The resort's facilities are described as clean, inviting, and well-maintained. The outdoor areas provide ample space for pets to play and exercise.
Negative Experiences
Some customers have reported negative experiences, including issues with billing, communication, and staff responsiveness. A few customers have expressed disappointment with the daycare service, citing concerns about their pets being left in crates for extended periods.
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