Business Details
37 Years
experience
Your Pet's Home Away From Home in Central California
Elaine's Pet Resorts has been family-owned and operated since 1989, providing exceptional pet care across three generations. Founded by Elaine Nestell after struggling to find trustworthy pet accommodations, the business prioritizes safety, comfort, and personalized attention for pets. With locations in Fresno and Madera, CA, the resort offers boarding, daycare, training, and spa services, emphasizing certified staff, state-of-the-art facilities, and a commitment to continuous improvement through partnerships like the Outstanding Pet Care Learning Centers curriculum. Recognized as the Central Valley's Best Pet Daycare/Boarding by The Fresno Bee since 2007, the company maintains a strong focus on client trust, transparency, and pet well-being. 
Services
Dog Boarding
Cat Boarding
Dog Daycare
Pet Training
Pet Spa
Group Play
Personal Play Sessions
Waterpark Access
Digital Report Cards
Vaccination Compliance
Details
- Year established: 1989
Highlights and features
- Family-owned since 1989 with three generations of pet care expertise
- Certified staff trained in advanced pet care protocols
- Award-winning facilities recognized by The Fresno Bee since 2007
- Digital report cards track pet progress during stays
- Two secure locations in Fresno and Madera with specialized amenities
Associations and certifications
- Better Business Bureau
- Outstanding Pet Care Learning Centers
What people say
Excellent pet care
Safe environment
Certified staff
Digital report cards
Award-winning facilities
Services
Dog Boarding
Elaine's Pet Resorts offers premium dog boarding with private suites featuring elevated beds, temperature control, and soothing music. Dogs receive three daily potty breaks, fresh water, and personalized attention. The secure environment includes playgroup eligibility and optional activity packages for enhanced stays.
Cat Boarding
Dedicated cat boarding accommodations provide a dog-free environment with Kitty Condos, large windows, and cat trees. Staff delivers regular play sessions and dietary management using Purina Naturals or home-brought food. Digital report cards track feline guests' behavior and mealtime habits throughout their stay.
Dog Daycare
Structured daycare includes supervised group play, waterpark sessions, and personal play options. Certified staff organize activities by size and temperament while monitoring health and behavior changes. The program emphasizes socialization, exercise, and mental stimulation in a controlled environment.
Lodge & Learn Training
This program combines boarding with basic obedience training covering commands like 'sit,' 'stay,' and 'come.' Certified trainers use reward-based methods during 45-minute sessions, culminating in a graduation package with training equipment and owner education sessions for continued success.
Pet Spa Services
Full-service bathing includes premium shampoos, de-shedding treatments, and nail trimming. The spa offers specialized services like oat baths for skin health and coconut conditioners for coat hydration. Appointments require advance scheduling with early drop-off and standard business-hour pickups.
People
Elaine Nestell
Founder
Founded Elaine's Pet Resorts in 1989 after identifying a gap in quality pet care. A former competitive dog show participant, she established the business to provide trustworthy accommodations for pets during travel.
Howard Nestell
Chief Executive Officer
Joined operations in 2000, expanding to Madera location. Holds business administration degree from Fresno State with prior experience in real estate and interior design firms.
Taylor
General Manager
Oversees daily operations across both locations, ensuring consistent service quality and staff training compliance with the company's pet care standards.
Monique
General Manager
Manages facility operations and client relations, maintaining the company's focus on exceptional pet care and parent communication.
Kelli
Guest Services Supervisor
Coordinates guest check-ins, vaccination compliance, and special requests while supervising front desk operations in Fresno location.
Questions
What vaccinations are required for pet boarding?
Dogs require Rabies, DHLP, Bordetella, and Canine Influenza H3N2. Cats need Feline Distemper (FVRCP) and Rabies. Proof must be emailed prior to visits.
Do you offer 24/7 pet supervision?
No, standard lobby hours are 7am-6pm Mon-Fri, with overnight care provided during scheduled hours by on-site staff.
Can I tour the facility before boarding?
Yes, free facility tours are available during business hours to help pet parents assess suitability for their pets.
How are medical emergencies handled?
We contact owners/emergency contacts first, then transport pets to their regular veterinarian or nearest emergency clinic if needed.
Are there group play risks for dogs?
While monitored, minor injuries like scratches can occur. Artificial turf may cause temporary paw sensitivity for some dogs.
Do you provide medication administration?
Oral and topical medications can be administered with original packaging. Injections are not available.
